Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure that the supplier name on the invoice matches the name under which you are registered
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached, the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item
- Google is obliged to pay government issued tax compliant invoices where regulatory
e-invoicing is required
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
- Select country
- Argentina
- Australia
- Austria
- Belgium
- Bermuda
- Brazil
- Bulgaria
- Canada
- Chile
- China
- Colombia
- Croatia
- Czechia
- Denmark
- Egypt
- El Salvador
- Fiji
- Finland
- France
- Germany
- Ghana
- Greece
- Hong Kong
- Hungary
- Iceland
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Kenya
- Lithuania
- Luxembourg
- Malaysia
- Mauritius
- Mexico
- Netherlands
- New Zealand
- Nigeria
- Norway
- Panama
- Peru
- Philippines
- Poland
- Portugal
- Puerto Rico
- Qatar
- Romania
- Russia
- Saudi Arabia
- Senegal
- Serbia
- Singapore
- Slovakia
- South Africa
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan
- Thailand
- Tunisia
- Türkiye
- Uganda
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Vietnam
How to submit your invoice and supporting documentation:
Send the soft copy PDF invoice to p2pinvoice@google.com.
- Once the email with the pdfs has been sent to p2pinvoice@google.com, no subsequent further invoices should be sent in the same email thread. Instead, a new email ticket should be created to avoid further invoice processing delays.
Exception: If you have been asked to submit an EVE billing sheet, please follow those specific submission procedures, instead.
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier Legal Mailing Address
Google Info
- Google Bill-To Entity
- Google Bill-To Address
Invoice Info
- Invoice Date
- Invoice Number
- PO Number
- Invoice Description of Goods or Services Supplied
- Quantity/Price (as applicable)
- Total amount due (including detail of any discounts)
- Payment terms
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.