Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure that the supplier name on the invoice matches the name under which you are registered
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached, the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item
- Google is obliged to pay government issued tax compliant invoices where regulatory
e-invoicing is required
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice:
Send the soft copy PDF invoice to [email protected].
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier Tax Identification Number (TIN)
- Supplier Address
Google Info
- Google Bill-To Entity
- Google Bill-To Address
- Google VAT ID number
Invoice Info
- The words "Tax Invoice" marked clearly in a prominent or noticeable place
- Invoice serial number
- Invoice Date
- Invoice Description of Goods or Services Supplied and quantity (where applicable)
- Invoice Amount (excluding VAT)
- Invoice VAT amount and rate
- Invoice Total Amount (including VAT)
- For invoices exceeding one-page: each page must include a page number, the words "tax invoice", name, address, Tax ID of both supplier and Google, invoice date, and invoice number.
- Indication of "HEAD OFFICE" or "BRANCH OFFICE" (including branch office #) for the Google Bill-To Entity