Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure that the supplier name on the invoice matches the name under which you are registered
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached, the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item
- Google is obliged to pay government issued tax compliant invoices where regulatory
e-invoicing is required
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice and supporting documentation:
For suppliers sending paper Fapiao
Please send the paper Fapiao to the Mail to address as stated on Google’s PO.
For suppliers sending digitalized e-Fapiao
For suppliers who issue e-Fapiao to GTS, please do not submit printouts or emails of the e-Fapiaos to Google as Google will retrieve them from GTS directly.
Exception: If you have been asked to submit an EVE billing sheet, please follow those specific submission procedures, instead.
Invoices must be issued in the Chinese tax authority’s prescribed format, and include the following to be processed:
Supplier Info
- Supplier Name
- Supplier Tax ID Number
- Supplier Legal Mailing Address (Optional for e-Fapiao)
- Supplier Bank Account Details (Optional for e-Fapiao)
- Supplier Phone Number (Optional for e-Fapiao)
- Supplier Signature/CHOP (Not required for e-Fapiao)
Google Info
- Google Bill-To Entity
- Google Bill-To Address (Optional for e-Fapiao)
- Google Tax ID Number
Fapiao (i.e. invoice) Info
- Date
- Fapiao code (Nil for e-Fapiao)
- Fapiao number
- Description of Goods or Services Supplied
- Invoice Amount in Local Currency
- Invoice Net Unit Price
- Invoice Amount (Excluding Tax)
- Invoice Tax Amount value & Rate
- Invoice Total Amount (Including Tax)
- Discounts / rebates
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.