Set up a new eSIM

If you purchase your phone directly from your carrier, your carrier assigns your eSIM. You can also set one up separately if needed. If you didn’t add your eSIM when you set up your phone, you can do it later in the Settings app.

If you didn’t purchase your phone from your carrier, contact them to:

• Check if they support eSIMs.
• Confirm your device IMEI or device ID.

Tip: Depending on your carrier, there may be slight differences in the process.

How to set up an eSIM during onboarding

1. Go through the phone setup process.
2. Tap Download SIM Set up.
3. Follow instructions on the screen.

Tip: If your SIM isn’t automatically detected at setup, you may need to activate your eSIM first through your carrier.

How to set up an eSIM from Settings

1. Open your device’s Settings app.
2. Tap Network & internet SIMs Add SIM Set up an eSIM.
3. Follow instructions on the screen.

Fix issues with eSIM set up

If you encounter an issue when you transfer an eSIM, try again. For persistent issues, contact your carrier.

Related resources

• Learn more about eSIMs
• Transfer a SIM to a new phone