Some Google Meet hardware devices reached their autoupdate expiration on June 1, 2025. Although you might still be able to use the devices after this date, we recommend evaluating alternatives since Google Meet will no longer support these devices after June 1, 2025.
Why does Google have an expiration policy?
Google Meet hardware devices get regular updates from ChromeOS, making them extremely secure. Having an autoupdate expiration date allows Google to focus on providing the best and most secure updates for the newest and most recent hardware in a sustainable and reliable way.
What does the expiration mean for my organization?
On June 1, 2025, the following devices will reach their autoupdate expiration date:
- Asus Chromebox 3 (CN65)
- CTL Chromebox CBx1
- Acer Chromebase for Meetings 24V2
After June 1, 2025, Google will discontinue ChromeOS software updates for the Google Meet application on these devices if they are specialized versions mandated for Google Meet hardware (-cfm). While the devices will remain functional, Google Meet application will not guarantee any compatibility with the ChromeOS version. After this date there will be no support by Google Meet team or manufacturer to Meet-related issues on these devices, e.g: meeting loads or call quality. If customers are using any units that operate on a standard ChromeOS build, and not the specialized version mandated for Google Meet hardware (-cfm) then such devices will certainly stop loading Google Meet applications.
What do I need to do?
Before the expiration date, you and your team should:
- Evaluate your meeting rooms. Decide whether you want to keep existing peripherals and update the Chromebox or Chromebase or replace the entire room kit.
- If you want to keep peripherals in place and update the Chromebox or Chromebase, we recommend checking the end-of-support policy for the room peripherals. You also have options from your manufacturer to purchase new devices with a longer expiration date. Learn more about end-of-support policies and manufacturer options.
- It’s possible to mix and match devices and peripherals. However, we recommend keeping the same manufacturer to avoid any chance of unqualified combinations.
- If you want to replace the entire room kit, there are a variety of options for Android and ChromeOS. Learn more
Can I use devices after the expiration date?
Yes. Devices can still be used after their expiration date, but there's no guarantee of stable and reliable Google Meet application performance. While the device will continue to function and not shut down, it may no longer support running Meet application reliably or stable. This may lead to the Meet application being unable to run on these devices, depending on ChromeOS policies.
Can I still manage an expired device from the Admin console?
Yes. The device will be marked with "end of Meet support" and won't get updates. Otherwise, it will continue to function. There is no guarantee regarding long-term functionality and compatibility with Meet.
What happens to my Meet license?
Your Meet license remains unaffected. It is transferable and can be used on a current device or any other device. For details, go to Manage Meet hardware licenses.
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