Verify your identity

You're required to verify your personal information for your account once your earnings reach the verification threshold. You need to verify your identity to continue to show ads and receive payments from Google AdSense. This is to confirm the accuracy of your account information and protect you from fraud.

New identity verification process

Depending on your location, you may be asked to submit your government-issued photo ID and take a video selfie. AdSense is trialing this new process to improve user experience and strengthen its defenses against fraud. Any data collected as part of the new process will be used solely for verification purposes.

Learn more about verifying your identity using online verification.

When you're required to verify your identity, we place a temporary payments hold on your account. Note, you won't be asked to verify your address via PIN until after you've successfully verified your identity.

Note: You have 45 days from the date we first ask you to verify your identity to submit the required documents in your account. After 45 days, if you haven't provided the documents or we're still unable to verify your identity from the documents you have provided, we'll stop showing ads on your pages.

How to verify your identity

In AdSense, click Payments, then Verification check.
In AdMob, click Payments, then Verification.

Note: Verification can take up to 2 days.

Submit your documents

Here are some tips to successfully submit your documents:

Use the same full name in all the documents.
Submit documents that are current and not expired.
Submit both the front and back sides of your document.
Capture the entire document, the photo needs to be readable and in focus.
Keep your image free of reflections and glare.
Incomplete or obstructed documents or dark or blurry photos won't be accepted.
Uploading documents or photos other than your ID may result in account suspension.
If your document is two sided, capture the front and the back and upload both images.

Document requirements for individual accounts

Your ID document must be a government-issued ID such as a passport, national/state ID, driving license, or residence permit (depending on your country). Note this is not an exhaustive list.

Document requirements for organization accounts

Proof of organization document
Valid government-issued photo ID from an authorized representative

Note: Your proof of organization document must:

allow Google to confirm the current existence of the organization; expired documents or documents suggesting the organization does not exist or no longer exists can’t be accepted.
be issued by an issuing authority, i.e., federal/state/municipal government, public institution (tax authority, securities and exchange commission, etc.), chamber of commerce, business registry, etc. This does not include utility bills, bank statements, insurance statements or rental agreements.

If you use the same payments profile for both AdSense and Play Console accounts, you might need to go through a separate developer identity verification process. Learn more about verifying your developer identity information.

If we can't verify your identity

Sometimes we're unable to verify your identity from the documents you provide, for example, if your documents are blurry or unreadable. We'll let you know if this happens and invite you to resubmit.

To prevent abuse, we only allow a limited number of verification attempts. If you've reached your limit of attempts, use our Identity verification troubleshooter to find out what steps to take next. If your issue is still not resolved, contact us via this form.

Note: We can't remove the payment hold on your account until we've verified your identity.

Why your ID wasn't accepted and how to fix the issue

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The name on the document doesn't match the name on your profile

Check that the name in your account is written correctly. If there's a mistake, make sure you change the name in your account before you resubmit your ID.

The document shows that you are under 18

You must be at least 18 years of age to participate in the AdSense Program. Learn more about the age requirement for an AdSense account.

The country of the document doesn’t match the country on your profile

We can only verify IDs that match the country in your payments profile. If you have a valid ID that matches your account name, but was issued in a different country to the country in your payments profile, please use our Identity verification troubleshooter.

The document submitted was invalid

Submit a valid document issued by a government institution. We accept passports, driver’s licenses or national identity cards.

The type of document submitted is not supported

Submit one of the following documents that our system will accept: passport, driver’s license or national identity card.

Your organization information could not be verified

Check that the organization name in your account matches the name in your official registration documents. If there's a mistake, make sure you change the organization name in your account before you resubmit your ID.

Tip: Did you register your AdSense account as an "organization" by mistake? Learn how to check or change your AdSense account type.

Your organizatin address could not be verified

Check that the organization address in your account matches the address in your official registration documents. If there's a mistake, make sure you change the address in your account before you resubmit your ID.

Part of the document was not visible

Make sure you capture the entire document, including all four corners. The image needs to be clear, easily readable, in focus, and free from reflections and glare.

The document was poorly lit and not readable

Take a new photo of your document in good lighting conditions. Ensure the image is clear, easily readable, in focus, and free from reflections and glare. All information must be easily legible.

There was reflection or glare on the document

Take a new photo of your document, avoiding direct light sources that cause reflections or glare. Your image needs to be clear, easily readable, and in focus.

The photo of the document was blurry

Take a new photo of your document. Ensure your camera is focused and hold it steady to avoid blurriness. The image must be sharp, clear, easily readable, and capture the entire document. All information must be easily legible.

The photo of the document was too small

Take a new photo of your document. Your image must be large enough for us to clearly read your name and address.

The document was expired or not current

Submit a different government-issued document with a valid expiry date. We accept passports, driver’s licenses or national identity cards.

The document could not be verified

Submit a valid government-issued document.

Note: Uploading documents or photos other than your ID may result in account suspension.

Changing your payments profile name after you complete identity verification

After you've successfully verified your identity, you may not be able to change your name in your payments profile. If you have a valid reason to change your name, contact us.

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Verify your identity

How to verify your identity

Submit your documents

Document requirements for individual accounts

Document requirements for organization accounts

If we can't verify your identity

Why your ID wasn't accepted and how to fix the issue

Changing your payments profile name after you complete identity verification

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