Find an authorised repair partner for your Pixel phone

Pixel phones have support options for in-warranty and out-of-warranty damage. The availability of mail-in and walk-in options depends on your phone's warranty status and your location.

The Warranty Helper helps you check your warranty coverage, find solutions to common device issues, start a return, repair or connect with our team.

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Find a repair partner

To check your repair options at the Google Store in a supported country, you can start the repair process. Alternatively, you can use the table below to find and contact local repair partners directly. If there isn't an option available for your region, contact us.

Region	Provider	Devices	Type of service	Repair type	Contact
Australia	CTDI	All Pixel phones	Mail-in	Out-of-warranty	Email address: [email protected] Phone: +61 4 9801 3358 CTDI

Region	Provider	Devices	Type of service	Repair type	Contact
Austria	Google	Pixel 7a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Belgium	Google	Pixel 7a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Canada
	Mobile Klinik	All Pixel phones	Walk-in	Out-of-warranty	Mobile Klinik
	Mobile Klinik	Pixel 6 and later, including Fold	Walk-in	In-warranty and out-of-warranty₁	Mobile Klinik

In the US and Canada, replacement of parts or product service is made available for a minimum of three years after end of production for all phones through Google or its service providers.

Region	Provider	Devices	Type of service	Repair type	Contact
Czechia	Google	Pixel 8 and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Denmark	Google	Pixel 6a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Estonia	Google	Pixel 8a and later	Mail-in	In warranty and out of warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Finland	Google	Pixel 8a and later	Mail-in	In warranty and out of warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
France	Google	All Pixel phones	Mail-in	Out-of-warranty	Google
France	Google	Pixel 2 and later	Mail-in	In-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Germany	Google	All Pixel phones	Mail-in	Out-of-warranty	Google*
	Google	Pixel 2 and later	Mail-in	In-warranty	Google*
	Comspot	All Pixel phones	Walk-in	Out-of-warranty	Google*
	Comspot	Pixel 6 and later	Walk-in	In-warranty and out-of-warranty	Google*

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.

Region	Provider	Devices	Type of service	Repair type	Contact
Hungary	Google	Pixel 8a and later	Mail-in	In warranty and out of warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
India	F1	Pixel 3a, Pixel 3a XL, Pixel 4a, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a	Walk-in	In warranty and out of warranty	Service centres list
India	F1		Mail-in	In warranty and out of warranty	Contact us

Learn how to get your Pixel phone repaired.

Region	Provider	Devices	Type of service	Repair type	Contact
Ireland	Google	All Pixel phones	Mail-in	Out-of-warranty	Google
Ireland	Google	Pixel 2 and later	Mail-in	In-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Italy	Google	All Pixel phones	Mail-in	Out-of-warranty	Google
Italy	Google	Pixel 2 and later	Mail-in	In-warranty	Google

Region	Provider	Device	Type of service	Repair type	Contact
Japan	Google	Google Pixel 4a and later, exceptions apply^[1][2]	Mail-in	In-warranty and out-of-warranty	Google
	iCracked	Google Pixel 3 and later	Walk-in and mail-in	Out of warranty^[3]	iCracked
	KDDI	Google Pixel 5 and later^[4]	Walk-in	Out of warranty, applies only to display damage^[5]	KDDI
	NTT docomo	Google Pixel 7a and later^[6]	Visit	Out of warranty, applies only to display damage	NTT docomo
If you purchase a Made by Google device from an authorised third-party retailer, including mobile operators, please contact the retailer directly. [1] Google-provided repair exceptions. Google Pixel 4a (5G): please refer to iCracked for out-of-warranty service. Google Pixel 5a (5G): please refer to this help page for more information. [2] Supported models may change without notice. [3] If you are enrolled in the Anshin warranty pack provided by SoftBank, you can take advantage of same-day repair at no cost or at a discounted price. Please refer to this for more information. [4] Eligible for devices purchased through au/UQ mobile only. [5] If you are enrolled in the damage and loss support provided by KDDI, you can take advantage of the repair cost discount service. Please refer to this for more information. [6] For users who purchased devices from official NTT docomo retailers and who enrolled in Smart Anshin Hoshou service.

Region	Provider	Devices	Type of service	Repair type	Contact
Latvia	Google	Pixel 8a and later	Mail-in	In warranty and out of warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Lithuania	Google	Pixel 8a and later	Mail-in	In warranty and out of warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Malaysia	Ixsun Sdn Bhd	Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a	Mail-in	Out of warranty	Address: Ixsun Sdn Bhd Lot 08-45/47 Level 8 Berjaya Times Square, No.1 Jalan Imbi, 55100 Kuala Lumpur, Malaysia Service centre Phone: (+60) 3-21414845 Opening hours: Weekdays: 10.00 a.m. – 7.00 p.m. Saturday, Sunday and public holidays: Closed

Region

Provider

Devices

Type of service

Repair type

Contact

Malaysia

Ixsun Sdn Bhd

Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a

Mail-in

Out of warranty

Address: Ixsun Sdn Bhd Lot 08-45/47 Level 8 Berjaya Times Square, No.1 Jalan Imbi, 55100 Kuala Lumpur, Malaysia

Service centre

Phone: (+60) 3-21414845

Opening hours:

Weekdays: 10.00 a.m. – 7.00 p.m.

Saturday, Sunday and public holidays: Closed

Region	Provider	Devices	Type of service	Repair type	Contact
Netherlands	Google	Pixel 6a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Norway	Google	Pixel 6a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Poland	Google	Pixel 8 and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Portugal	Google	Pixel 7a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Romania	Google	Pixel 8a and later	Mail-in	In warranty and out of warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Singapore	CTDI	Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4 XL, Pixel 4a, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a	Walk-in	In-warranty and out-of-warranty	Address: 12 Kallang Avenue #03-03 Aperia, Singapore 339511 Located in: Aperia Mall Phone: (+65) 6230 7928 Service centre Opening hours: Weekdays: 11.00 a.m. – 8.00 p.m. Saturday: 10.00 a.m. – 2.00 p.m. Sunday or public holiday: Closed

Region

Provider

Devices

Type of service

Repair type

Contact

Singapore

CTDI

Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4 XL, Pixel 4a, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a

Walk-in

In-warranty and out-of-warranty

Address: 12 Kallang Avenue #03-03 Aperia, Singapore 339511

Located in: Aperia Mall

Phone: (+65) 6230 7928

Service centre

Opening hours:

Weekdays: 11.00 a.m. – 8.00 p.m.
Saturday: 10.00 a.m. – 2.00 p.m.
Sunday or public holiday: Closed

Region	Provider	Devices	Type of service	Repair type	Contact
Slovakia	Google	Pixel 8a and later	Mail-in	In warranty and out of warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Slovenia	Google	Pixel 8a and later	Mail-in	In warranty and out of warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Spain	Google	All Pixel phones	Mail-in	Out-of-warranty	Google
Spain	Google	Pixel 2 and later	Mail-in	In-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Sweden	Google	Pixel 6a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Switzerland	Google	Pixel 7a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Taiwan	Taiwan Mobile	Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a	Walk-in	In warranty and out of warranty	Website: Taiwan Mobile Phone: 188 (no charge for Taiwan Mobile network users) 02-66062999 (paid)
	Fun2Repair	Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a	Mail-in	Out of warranty	Website: Fun2Repair Email: [email protected]
	Senao	Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a	Walk-in	In warranty and out of warranty	Website: Senao International Phone: 0800-050-868 (no charge)

Region	Provider	Devices	Type of service	Repair type	Contact
United Kingdom	EE	All Pixel phones	Walk-in	Out-of-warranty	Google*
	EE	Pixel 6 and later	Walk-in	In-warranty and out-of-warranty	Google*
	Google	All Pixel phones	Mail-in	Out-of-warranty	Google*
	Google	Pixel 2 and later	Mail-in	In-warranty	Google*
	iSmash	All Pixel phones	Walk-in	Out-of-warranty	Google*
	iSmash	Pixel 6 and later	Walk-in	In-warranty and out-of-warranty	Google*

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.

Region	Provider	Devices	Type of service	Repair type	Contact
United States	Google	All Pixel phones	Mail-in and walk-in	In-warranty and out-of-warranty	Google*
	Google	Pixel Tablet	Mail-in	Out-of-warranty	Google
	Asurion or uBreakiFix	All Pixel phones	Mail-in and walk-in	Out-of-warranty	Phone: +1 877-320-2237 Asurion or uBreakiFix
	Asurion or uBreakiFix	Pixel 6 and later, including Fold	Mail-in and walk-in	In-warranty and out-of-warranty	Phone: +1 877-320-2237 Asurion or uBreakiFix

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.

In the US and Canada, replacement of parts or product service is made available for a minimum of three years after end of production for all phones through Google or its service providers.

Contact Google Store support.

Find an authorised repair partner for your Pixel phone

Find a repair partner

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