Unified Payments Interface (UPI) is an instant payment system in India. This system enables you to make payments and transfer money between bank accounts.
How to pay with UPI
Computer purchase flow:
- On your computer, visit the Google Store site.
- After you review the cart, select the UPI app to pay at checkout.
- A QR Code is generated.
- Open the UPI app on your phone.
- Follow the prompts to approve the transaction.
- Your order is confirmed and you’ll receive a confirmation email.
Mobile phone purchase flow:
- On your mobile phone, visit the Google Store site.
- After you review the cart, select the UPI app to pay at checkout.
- Follow the prompts on the app to approve the transaction.
- Your order is confirmed and you’ll receive a confirmation email.
Eligibility requirements
- If the total transaction value is less than ₹1,00,000, UPI will be available as a payment option at checkout.
- You’re required to complete the purchase within 5 minutes from the time the UPI details are displayed.
- To avoid cancellation, approve the UPI transaction within 5 minutes.
- You can reinitiate payment through UPI or pay with another payment method.
- Upon order confirmation, you should be charged for the order.
- This applies to pre-orders, back orders, and split shipments.
- If you want to cancel your order, you can do so until the "Cancel" button is still active or until the order drops to the warehouse.
Payment errors
You might encounter an error message when you try to pay with UPI. Here are some common errors and what they mean:
- Transaction failed: This means the payment didn't go through. It could be because of a problem with your payment method, the payment app, or your internet connection. Try again or use a different option to pay.
- Wrong UPI PIN: You need a secret code called a "UPI PIN" to make payments. The payment will fail if you enter the wrong PIN. Try again with the correct PIN or choose another way to pay.
