Report a problem or send general feedback

Your feedback helps us improve NotebookLM. You can provide feedback or report a problem with NotebookLM in multiple ways.

In browser:

On your iPhone or iPad, open NotebookLM.
Tap Settings Send Feedback .
Enter your feedback. You can choose to add a screenshot to help us better understand the issue.
At the bottom, tap Send.

In app:

On your iPhone & iPad, open the NotebookLM mobile app.
Select your profile Feedback.
Enter your feedback. You can choose to include a screenshot or system logs to help us better understand the issue. You can opt in to receiving email followups or updates.

Some account and system information may be sent to Google. We will use it to fix problems and improve our services, subject to our Privacy Policy and Terms of Service. Go to Legal Help to ask for content changes for legal reasons.

Report offensive responses generated in NotebookLM

If you think a response generated in NotebookLM is offensive or unsafe, let us know. We will review the report and take appropriate actions to improve the safety of our model.

To mark the response generated:

Select thumbs down .
Choose "Offensive/unsafe" as the reason.
Select Submit.

Report a shared notebook

If you find content in a shared notebook that you believe violates the law, let us know. We'll review the material and consider blocking, limiting, or removing access to it.

To report this content:

Open a notebook.
Go to Settings Report notebook.

Tip: You can also report through Report Content On Google.

Report public notebooks

You can report public notebooks that you consider to contain a violation of Google's Terms of Service, including the Prohibited Use Policy. Violations include:

Spam, malware, and phishing
Violence
Hate speech
Terrorist content
Harassment, bullying, and threats
Sexually explicit material
Illegal activities

To report a violation:

Open a notebook.
Go to Settings Report notebook.
Choose the type of abuse found in the file. Each abuse type has a description to help you determine if the file has violated our policies.
Click Submit Abuse Report.

Reports don't guarantee removal of the file or any other action on Google's part. Content that you disagree with or deem inappropriate is not always a violation of Google's Terms of Service or program policies.

Actions we may take on abusive material:

Deleting the notebook
Suspending access to the notebook
Limiting who can view the notebook
Report illegal materials to appropriate law enforcement authorities

Send Questions

Please send your questions and support request to [email protected]. If you're a workspace customer, you can contact Workspace Support.

Learn how NotebookLM protects your data

NotebookLM

For users accessing NotebookLM through your work accounts with a qualified Workspace edition, the Google Workspace Terms of Service apply. For users accessing NotebookLM through your Workspace for Education accounts, the Google Workspace for Education Terms of Service apply. For other users accessing NotebookLM, the Google Terms of Service apply to your use of NotebookLM. The below notice and our Privacy Policy describe how Google handles your data when you interact with NotebookLM.

We value your privacy and never use your personal data to train NotebookLM.

If you are logging in with your personal Google Account and choose to provide feedback, human reviewers may review your queries, uploads, and the model's responses to troubleshoot, address abuse, or make improvements. Keep in mind that it's best to avoid submitting any information you wouldn't feel comfortable sharing.
As a Google Workspace or Google Workspace for Education user, your uploads, queries and the model's responses in NotebookLM will not be reviewed by human reviewers, and will not be used to train AI models.

NotebookLM Terms of Service:

For users who access NotebookLM through a work account, the Google Workspace Terms of Service apply.

For users who access NotebookLM through a school account, the Google Workspace for Education Terms of Service apply.

For users who access NotebookLM through Google Cloud, the Google Cloud Platform/SecOps Terms of Service apply.

Copyright

Respect copyright laws. Do not share copyrighted content without the necessary rights to do so. It’s our policy to respond to clear notices of alleged copyright infringement. Repeated infringement of intellectual property rights, including copyright, will result in account termination.

If you see a violation of Google's copyright policies, report copyright infringement.