Political content

We support responsible political advertising, and expect all political Shopping ads and destinations to comply with legal requirements. This includes campaign and election laws and mandated election “silence periods" for any geographic areas they target.

Google has different requirements for political and election advertising based on region.

In some regions, election ads may run only if the advertiser is verified by Google. In these regions, election ads are subject to disclosure requirements and targeting restrictions. Google Ad Grants accounts aren’t eligible to run election ads or apply for election ads verification in these regions. Check the information under the applicable regional heading for verification and restriction information.

In other regions, there are restrictions on political ads. A list of these regions and what is prohibited are provided below. There may be additional prohibitions or requirements listed in the legal requirements policy.

If your Shopping ads contain political content that is not restricted here or by the legal requirements for a given region, your Shopping ads may run as long as they are compliant with all other Google Ads policies and local laws and regulations.

Non-compliance with our political content policies may result in information about your account and political ads being disclosed publicly or to relevant government agencies and regulators.

Election Ads

In these regions, election ads are allowed to run only if the advertiser is verified by Google. Check below for how we define “election ads” in these regions and the advertiser requirements that apply.

To run election ads in the region to which the ad content pertains, an advertiser must be verified under that region’s Election Ads verification process. For example, an advertiser must complete the Australia Election Ads verification process to run Australia Election Ads in Australia.

To run election ads outside the region to which the ad content pertains, an advertiser must be verified under either the Election Ads verification or Advertiser verification process for the region in which the advertiser is located. For example, a UK-based advertiser must complete a UK verification process to run New Zealand Election Ads in any region outside New Zealand.

Argentina Election Ads

Argentina Election Ads are ads that feature any of the following:

  • A national political party, coalition, current elected officeholder, or candidate for President, Vice President, the National Senate, or the National Chamber of Deputies.

Below are requirements that must be met by advertisers who want to run Argentina Election Ads.

Advertiser verification requirements for Argentina Election Ads

Advertisers may run Argentina Election Ads in Argentina only if the advertiser completes:
Warning Argentina Election Ads verification. Learn how to apply for verification.
Warning Advertisers may run Argentina Election Ads outside Argentina, only if the advertiser completes either Election Ads or Advertiser verification.
Warning Advertisers must comply with Argentine law on silence periods.

Troubleshooter

  1. If you are trying to run Argentina Election Ads in Argentina, check that you’ve completed Argentina Election Ads verification. Learn more about the verification process.
  2. If you are trying to run Argentina Election Ads outside Argentina, check that you’ve completed either Election Ads or Advertiser verification.
  3. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  4. If you’re unable to complete the verification process, remove any ads that violate the Argentina Election Ads policy.

Australia Election Ads

Australia Election Ads are ads that feature any of the following:

  • An Australian federal political party, a candidate for the Australian House of Representatives or Senate, a current elected federal officeholder in the Australian House of Representatives or Senate, or a referendum or plebiscite conducted by the Australian Electoral Commission;
  • A state or territory political party, a candidate for elected state or territory office, a current elected state or territory officeholder, or a referendum or plebiscite conducted by a state or territory election commission, from any of the following states and territories:
    • Australian Capital Territory
    • New South Wales
    • Northern Territory
    • Queensland
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia

Below are requirements that must be met by advertisers who want to run Australia Election Ads.

Advertiser verification requirements for Australia Election Ads

Warning Advertisers may run Australia Election Ads in Australia only if the advertiser completes Australia Election Ads verification. Learn how to apply for verification.
Warning Advertisers may run Australia Election Ads outside of Australia only if the advertiser has completed either Election Ads or Advertiser verification.

Troubleshooter

  1. If you are trying to run Australia Election Ads in Australia, check that you’ve completed Australia Election Ads verification. Learn more about the verification process.
  2. If you are trying to run Australia Election Ads outside of Australia, check that you’ve completed either Election Ads or Advertiser verification.
  3. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  4. If you’re unable to complete the verification process, remove any ads that violate the Australia Election Ads policy.

Chile Election Ads

Chile Election Ads are ads that feature any of the following:

  • A political party, coalition, current elected officeholder or candidate for President, the Senate, or the Chamber of Deputies; or
  • A question or a call to vote in a national referendum officially declared by a Supreme Exempt Decree.

Below are requirements that must be met by advertisers who want to run Chile Election Ads.

Advertiser verification requirements for Chile Election Ads

Warning Advertisers may run Chile Election Ads in Chile only if the advertiser completes Chile Election Ads verification. Learn how to apply for verification.
Warning Advertisers may run Chile Election Ads outside Chile, only if the advertiser completes either Election Ads or Advertiser verification.

Troubleshooter

  1. If you're trying to run Chile Election Ads in Chile, check that you’ve completed Chile Election Ads verification. Learn more about the verification process.
  2. If you're trying to run Chile Election Ads outside Chile, check that you’ve completed either Election Ads or Advertiser verification.
  3. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  4. If you’re unable to complete the verification process, remove any ads that violate the Chile Election Ads policy.

Israel Election Ads

Israel Election Ads are ads that feature or are run by any of the following:

  • A political party, current elected officeholder, or individual candidate for the Knesset; or
  • A candidate list composed of one or more political parties for the Knesset.

Below are requirements, which must be met by all advertisers who want to run Israel Election Ads.

Advertiser verification requirements for Israel Election Ads

Warning Advertisers may run Israel Election Ads in Israel only if the advertiser completes Israel Election Ads verification. Learn how to apply for verification.
Warning During verification, advertisers who want to run Israel Election Ads in Israel must disclose whether they are a candidate, current elected officeholder, political party, or candidate list composed of one or more political parties for the Knesset. For these advertisers, all ads run in the verified account will be considered election ads.
Warning Advertisers who want to run Israel Election Ads in Israel must include disclaimers in their ads as required by Israeli law.
Warning Advertisers may run Israel Election Ads outside of Israel only if the advertiser has completed either Election Ads or Advertiser verification.

Troubleshooter

  1. If you are trying to run Israel Election Ads in Israel, check that you’ve completed Israel Election Ads verification. Learn more about the verification process.
  2. If you are trying to run Israel Election Ads outside of Israel, check that you’ve completed either Election Ads or Advertiser verification.
  3. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  4. If you’re unable to complete the verification process, remove any ads that violate the Israel Election Ads policy.

Mexico Election Ads

Mexico Election Ads are ads that feature any of the following:

  • A political party, coalition, current elected officeholder or candidate for President, the Senate, or the Chamber of Deputies.
  • A question in a national referendum officially declared by the Supreme Court of Justice of the Nation.

Below are requirements that must be met by advertisers who want to run Mexico Election Ads.

Advertiser verification requirements for Mexico Election Ads

Warning Only agencies are permitted to run Mexico Election Ads in Mexico. Agencies wishing to run Mexico Election Ads must complete the Google verification process on behalf of their clients. Learn how to apply for verification.
Warning Agencies are only permitted to run Mexico Election Ads in Mexico on behalf of organizations. Learn how to apply for verification.
Warning Advertisers, and the agencies through which advertisers are running Mexico Election Ads, are acting in compliance with applicable Mexican laws.
Warning If you are trying to run Mexico Ads outside of Mexico, check you’ve completed either Election Ads or Advertiser verification and confirm you are in compliance with local laws.

Troubleshooter

  1. You must be an agency to run Mexico Election Ads in Mexico. If you are trying to run Mexico Election Ads in Mexico, check that you’ve completed Mexico Election Ads verification. Learn more about the verification process.
  2. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  3. If you’re unable to complete the verification process, remove any ads that violate the Mexico Election Ads policy.

New Zealand Election Ads

New Zealand Election Ads are ads that feature any of the following:

  • A political party, current elected officeholder, or candidate for the New Zealand Parliament; or
  • A referendum option up for vote, a referendum option proponent, or a call-to-vote once a national referendum is officially declared by an Act or Order in Council.

Below are requirements that must be met by all advertisers who want to run New Zealand Election Ads.

Advertiser verification requirements for New Zealand Election Ads

Warning Advertisers may run New Zealand Election Ads in New Zealand only if the advertiser completes New Zealand Election Ads verification. Learn how to apply for verification.
Warning Advertisers who want to run New Zealand Election Ads in New Zealand must follow New Zealand law and applicable Electoral Commission guidance related to disclaimers, including having a clear promoter statement in their ads where required. If required by law, advertisers must obtain authorization from a political party or candidate before purchasing ads.
Warning Advertisers who want to run New Zealand Election Ads in New Zealand must comply with New Zealand law on silence periods.
Warning Advertisers may run New Zealand Election Ads outside of New Zealand only if the advertiser has completed either Election Ads or Advertiser verification.

Troubleshooter

  1. If you are trying to run New Zealand Election Ads in New Zealand, check that you’ve completed New Zealand Election Ads verification. Learn more about the verification process.
  2. If you are trying to run New Zealand Election Ads outside of New Zealand, check you’ve completed either Election Ads or Advertiser verification.
  3. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  4. Confirm that you are not trying to run Maori language ads. Unfortunately Maori is not currently a supported language on Ads or DV360, and therefore Maori language ads are not able to run. New Zealand Election Ads in a supported language containing a commonly used Maori word or phrase are permissible. Further information about supported languages for Google ads can be found here and for DV360 here.
  5. If you’re unable to complete the verification process, remove any ads that violate the New Zealand Election Ads policy.

South Africa Election Ads

South Africa Election Ads are ads that feature any of the following:

  • A national political party, current elected officeholder or candidate for the National Assembly, the National Council of Provinces, President, or Deputy President.

Below are requirements that must be met by advertisers who want to run South Africa Election Ads.

Advertiser verification requirements for South Africa Election Ads

Warning Advertisers may run South Africa Election Ads in South Africa only if the advertiser completes South Africa Election Ads verification. Learn how to apply for verification.
Warning Advertisers may run South Africa Election Ads outside South Africa, only if the advertiser completes either Election Ads or Advertiser verification.

Troubleshooter

  1. If you are trying to run South Africa Election Ads in South Africa, check that you’ve completed South Africa Election Ads verification. Learn more about the verification process.
  2. If you are trying to run South Africa Election Ads outside South Africa, check that you’ve completed either Election Ads or Advertiser verification.
  3. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  4. If you’re unable to complete the verification process, remove any ads that violate the South Africa Election Ads policy.

United Kingdom (UK) Election Ads

UK Election Ads are ads that feature any of the following:

  • A political party, current elected officeholder, or candidate for the UK Parliament; or
  • A referendum question up for vote, a referendum campaign group, or a call to vote related to a national referendum or a regional referendum on sovereignty

Below are requirements that must be met by advertisers who want to run UK Election Ads.

Advertiser verification requirements for UK Election Ads

Warning Advertisers may run UK Election Ads in the United Kingdom only if the advertiser completes UK Election Ads verification. Learn how to apply for verification.
Warning Advertisers may run UK Election Ads outside of the United Kingdom only if the advertiser has completed either Election Ads or Advertiser verification.

Troubleshooter

  1. If you are trying to run UK Election Ads in the UK, check that you’ve completed UK Election Ads verification. Learn more about the verification process.
  2. If you are trying to run UK Election Ads outside of the UK, check that you’ve completed either Election Ads or Advertiser verification.
  3. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  4. If you’re unable to complete the verification process, remove any ads that violate the UK Election Ads policy.

United States (US) Election Ads

US Election Ads are ads that feature any of the following:

  • A current officeholder or candidate for an elected federal office. This includes federal offices such as that of the President or Vice President of the United States, members of the United States House of Representatives or United States Senate;
  • A current officeholder or candidate for a state-level elected office, such as Governor, Secretary of State, or member of a state legislature;
  • A current officeholder or candidate for a U.S. territory-level elected office, such as Governor or a member of a territory legislature;
  • A federal, state, or territory-level political party; or
  • A state or territory-level ballot measure, initiative, or proposition that has qualified for the ballot in its state or territory.

Below are requirements that must be met by advertisers who want to run US Election Ads.

Advertiser verification requirements for US Election Ads

Warning Advertisers may run US Election Ads in the United States only if the advertiser completes US Election Ads verification. Learn how to apply for verification.
Warning Advertisers may run US Election Ads outside of the United States only if the advertiser has completed either Election Ads or Advertiser verification.

Troubleshooter

  1. If you are trying to run US Election Ads in the United States, check that you’ve completed US Election Ads verification. Learn more about the verification process.
  2. If you are trying to run US Election Ads outside the United States, check that you’ve completed either Election Ads or Advertiser verification.
  3. Contact us to have your ad reviewed again, or edit the ad. This will resubmit the ad and its destination for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review.
  4. If you’re unable to complete the verification process, remove any ads that violate the US Election Ads policy.

State and local Election Ads in the United States

In addition to the requirements above, there are further restrictions for state and local Election Ads in some US states. Check details by state below.

California restrictions

The following is required of California committees that are required by California Government Code § 84504.6 (2018) to provide express notification to online platforms before purchasing “online platform disclosed advertisements” related to either California candidates for elected office or California ballot measures:
  • Warning California committees that wish to purchase “online platform disclosed advertisements” must: (1) expressly notify Google and submit additional information about themselves for our transparency report and in-ad disclosures, and (2) verify their account.
  • Submit this form to complete the express notification process. If you're using the Display Video 360 platform for advertising, complete this form to meet the above requirements.
  • After completing this process, all of the ads in your account will be eligible for the disclosures required by the law. Because in-ad disclosures will appear via the “Why This Ad” icon, you may not opt-out of your ads displaying this icon. For more information about this process and recommendations for account management, visit this best practices guide.

To report an ad that you believe violates California Elections Code Division 20, Chapter 7, fill out our California Reporting Form.

Idaho restrictions

The following is not allowed:
Ads related to ballot measures and candidates for local elections

Maryland restrictions

The following is not allowed:
Ads related to ballot measures and candidates for state and local elections

Nevada restrictions

The following is not allowed:
Ads related to ballot measures and candidates for local elections

New Jersey restrictions

The following is not allowed:
Ads related to ballot measures and candidates for local elections
The following is required of applicable New Jersey advertisers listed below before purchasing ads:
  • Warning As set forth in N.J. Stat. § 19:44A-22.3(d), before purchasing ads, the following advertisers must submit a copy of the statement of registration required to be filed with the Election Law Enforcement Commission:
  • A candidate committee, joint candidates committee, political committee, continuing political committee, independent expenditure committee, political party committee or legislative leadership committee, or any group other than such a committee, or any person mak[ing], incur[ring] or authoriz[ing] an expenditure for the purpose of financing a communication as described in N.J. Stat. § 19:44A-22.3(a) and (b).
  • This step must be completed before running any ads.

Complete this form to meet the above requirements.

New York restrictions

The following is required of independent expenditure committees in the state of New York before purchasing political ads:
  • Warning Independent expenditure committees that wish to purchase ads related to ballot measures and candidates for New York state and local elections must inform Google that they are independent expenditure committees and submit a copy of their registration documents that have been filed with the New York State Board of Elections.

Complete this form to meet the above requirements.

If you're using the Display & Video 360 platform for advertising, complete this form to meet the above requirements.

Virginia restrictions

The following is required of Virginia online political advertisers that are required by Virginia Code Ann. § 24.2-960 to identify themselves to an online platform as an online political advertiser and certify to the online platform that they are permitted under state and local laws to lawfully purchase or promote for a fee online political advertisements:
  • Warning Virginia online political advertisers that wish to purchase “online political advertisements” must: (1) identify themselves to Google as an online political advertiser; (2) certify to Google that they are permitted under state and local laws to lawfully purchase or promote for a fee online political advertisements; and (3) verify their account.
  • Submit this form to complete the self-identification and self-certification process.

Washington restrictions

The following is not allowed:
Ads related to ballot measures and candidates for state and local elections
To report or request additional information about an ad that violates this policy, complete our Washington Election Ads Information Request Form.

Seattle restrictions

The following is not allowed:
Ads that appeal, directly or indirectly, for votes or for financial or other support in any election campaign, or that communicate a message relating to any political matter of local importance, including legislation or an elected official’s position on legislation.

Restricted targeting for election ads

Advertisers may only use the following criteria to target their election ads:

Allowed Geographic location (except radius around a location)

Allowed Age

Allowed Gender

Allowed Contextual targeting options such as: ad placements, topics, keywords against sites, apps, pages and videos

Disclosure requirements for election advertising

All election ads run by verified election advertisers in regions where election ads verification is required will contain a disclosure in end users’ My Ad Center that identifies the ad as a political ad and who paid for it. Note that this disclosure is not a replacement for any other disclosures you may be required to include in your ad by law.

Regional Restrictions

In these regions, there are restrictions on political ads. Check below for a list of these regions and what is prohibited for each region. There may be additional prohibitions or requirements listed in the legal requirements policy.

Brazil

In Brazil, the following is prohibited on Google platforms:
Political-electoral content as defined under TSE Resolution 23,732/2024:
  • Ads featuring elections, political parties, federations and coalitions, elected positions, government proposals, legislative bills, the exercise of the right to vote and other political rights or matters related to the electoral process.

Canada

During an election period regulated by the Canada Elections Act, Shopping ads that feature a federal political party, leader of a federal political party, or current member of or candidate (including nomination contestant) for member of the Parliament of Canada are not allowed.

British Columbia

In British Columbia, the following is not allowed on Google platforms: Election advertising as defined under the Election Act, RSBC 1996, c 106.
  • During the pre-campaign period, as defined by the British Columbia Election Act, Shopping ads sponsored by a third-party sponsor that directly promote or oppose a registered British Columbia political party or the election of a candidate for member of the Legislative Assembly of British Columbia.
  • During the campaign period, as defined by the British Columbia Election Act, Shopping ads that directly or indirectly promote or oppose a registered British Columbia political party or the election of a candidate for member of the Legislative Assembly of British Columbia, including Shopping ads that take a position on an issue with which such a registered political party or candidate is associated.

European Union

The following is restricted on Google platforms:
Political advertising as defined under EU Regulation 2024/900:
  • Ads by, for or on behalf of a political actor (defined below), unless it is of a purely private or a purely commercial nature; or
  • Ads which are liable and designed to influence the outcome of an election or referendum, voting behavior or a legislative or regulatory process, at EU, national, regional or local level.

EU Political Actor

Under EU Regulation 2024/900, a political actor means any of the following in the EU:
  • A political party or an entity related directly or indirectly to the sphere of activity of such a political party;
  • a political alliance;
  • a European political party;
  • a candidate for or holder of any elected office at EU, national, regional and local level, or for any leadership position within a political party;
  • a member of EU institutions, with the exception of the Court of Justice of the European Union, the European Central Bank and Court of Auditors, or of a government of a Member State at national, regional or local level;
  • a political campaign organization with or without legal personality, established solely for the purpose of influencing the outcome of an election or referendum;
  • any natural or legal person representing or acting on behalf of any of the persons or organizations referred to in the points above, and promoting the political objectives of any of those persons or organizations.

Ads that feature any of the following:

  • A political party, coalition, current elected officeholder, or candidate for the EU Parliament or an elected national office within an EU member state; or
  • A referendum question up for vote, a referendum campaign group, or a call to vote related to a national referendum or a state or provincial referendum on sovereignty.

Exceptions

The following ads are permitted to run upon successful completion of the application process below:
  • Messages from official sources of Member States or the EU that are strictly limited to the organization and modalities for participating in elections or referendums, including the announcement of candidacies or the question put to the referendum, or for promoting participation in elections or referendums; and
  • Public communication that aims to provide official information to the public by, for or on behalf of any public authority of a Member State or by, for or on behalf of the EU, including by, for or on behalf of members of the government of a Member State, provided that they are not liable and designed to influence the outcome of an election or referendum, voting behavior or a legislative or regulatory process.

If you believe you satisfy these requirements, you can apply for an exemption, or you can appeal the policy decision. If you’re an agency or someone who manages multiple accounts, each individual account will need to apply for an exemption.

France

In France, the following will be prohibited on Google platforms during the time period beginning three months before the first day of the month during which a general election is to be held, and ending when the election is over:
Ads containing informational content relating to a debate of general interest.
This doesn't include ads run by official government communication bodies (the Service d’information du Gouvernement) promoting public health guidance related to the COVID-19 crisis or information about electoral processes.

India

In India, Shopping ads that feature or are run by any of the following are prohibited on Google platforms:
  • A political party, political candidate, or current member of the Lok Sabha or Vidhan Sabha.

Indonesia

In Indonesia, the following is prohibited on Google platforms:
Ads featuring political candidates or parties for elected offices of Indonesia.

Japan

In Japan, the following is prohibited on Google platforms:
Outside of an election campaign period announced by the Japanese government:
  • Ads featuring a political party, leader of a political party or a candidate for elected office that include a call, or direct users to a landing page, to vote in an election.

During an election campaign period announced by the Japanese government:

  • Ads featuring a political party, leader of a political party or a candidate for elected office that include a call to vote in an election; and
  • Ads featuring a candidate for an elected office that promote policies of political parties or officeholders.

Philippines

In the Philippines, the following is not allowed on Google platforms during an election campaign period or a silence period regulated by the Commission on Elections.
Ads that promote or oppose any political party or the candidacy of any person or party for public office.

Singapore

Ads that do any of the following are not allowed in Singapore:
  • Promote the interests of a political party or other group of persons organized in Singapore for political objects;
  • Influence, or to seek to influence, the outcome of an election to the office of President, a general election of Members of Parliament, a by-election of any Member of Parliament, or a referendum;
  • Influence, or to seek to influence, public opinion on a matter that in Singapore is a matter of public interest or public controversy, with key examples being those relating to race or religion; or
  • Bring about, or to seek to bring about, changes of the law in the whole or a part of Singapore, or to otherwise influence, or to seek to influence, the legislative process or outcome in Singapore.

South Korea

In South Korea, the following is prohibited on Google platforms:
Ads featuring political candidates or parties for elected offices of South Korea.

Taiwan

In Taiwan, the following is prohibited on Google platforms:
Ads featuring a political party, current elected officeholder, or candidate for the elected office of President, Vice President, member of the Legislative Yuan, a municipal councilor, county (city) councilor, representatives of township congresses, representatives of mountain indigenous districts congresses, governors of municipalities (municipal mayors), governors of counties (cities), and chiefs of townships (cities), chiefs of indigenous districts and chiefs of villages (boroughs).

What you can do

Here's what you can do if your product is disapproved or if your Merchant Center account is impacted:

Product disapproval

Products that don't comply with our policies may be disapproved and won't be eligible to serve.

  1. Read our Shopping policies to learn what we don't allow.
  2. Update your website. If your ad or listing directs to violating content, update your website to meet all policy requirements.
    • Remove the violating products. You must remove non-compliant offers from your product data feed. You’ll receive an email with details about the violations.
    • Update your product data in Merchant Center. Manually update your product data or wait for your automated upload schedule to run before requesting any reviews.
  3. Request a review or appeal. After fixing the issue or if you believe the disapproval is incorrect, you can request a review or appeal the decision.
    • Individual product review (if you fixed the issue)
      • If you edit your product data via your chosen upload method (such as a file) or directly in Merchant Center, the affected products will be automatically re-reviewed.
      • If you remove the violating products from your feed, no further action or review request is necessary.
    • Standard appeal (if you disagree with the issue)
      • For certain issues, you can dispute the violation. You may need to complete additional steps, such as providing an appeal reason and/or uploading required documentation.
      • If a review or appeal is successful, the issue will be removed from Merchant Center.
    • Bulk appeal (available in certain cases)
      • For specific policy issues where you believe a large number of offers require review, you may be able to submit a single bulk appeal.
      • ⚠️ Warning: Before submitting a bulk appeal, you must review your offers and remove any policy-violating items from your feed. Submitting a bulk appeal for a large set of offers risks immediate failure if violations are found. This may limit your ability to submit subsequent appeals for those products.
      • You must remove any offers that are violating our policies from your feed before attempting to appeal in bulk.
      • How to appeal in bulk: The bulk appeal option may not be available in all instances or when using third-party platforms.
        • Option 1 - Under all products
          • Go to Merchant Center > Products > Needs attention.
            • Navigate to the specific issue.
            • Select “View fix”
            • Select the option to disagree with the issue for all products.
            • Review any informational prompts that appear.
            • Select “Request review” to submit the appeal.
        • Option 2 - Product details page
          • From the product details page, selecting “Review and fix” will display the appeal options: “I disagree with the issue” and/or “I disagree with the issue for all products”.
      • Third-party platforms
        • If you use a third-party platform to list your products, consult that platform for available review options.
        • If a review or appeal is successful, the issue will disappear from Merchant Center.
Account disapproval

For most violations, we'll send you a warning email detailing the policy violation and give you 7 or 28 calendar days to fix your issue.However, we may not issue a warning for egregious policy violations.

  1. Read our Shopping policies to learn what we don't allow.
  2. Update your website. If your ad or listing directs to violating content, update your website to meet all policy requirements.
    • Remove the violating products. You must remove non-compliant offers from your product data feed. You’ll receive an email with details about the violations.
    • Update your product data in Merchant Center. Manually update your product data or wait for your automated upload schedule to run before requesting any reviews.
  3. Request a review or appeal. After fixing the issue or if you believe the disapproval is incorrect, you can request a review or appeal the decision.
    • Individual product review (if you fixed the issue)
      • If you edit your product data via your chosen upload method (such as a file) or directly in Merchant Center, the affected products will be automatically re-reviewed.
      • If you remove the violating products from your feed, no further action or review request is necessary.
    • Standard appeal (if you disagree with the issue)
      • For certain issues, you can dispute the violation. You may need to complete additional steps, such as providing an appeal reason and/or uploading required documentation.
      • If a review or appeal is successful, the issue will be removed from Merchant Center.
    • Bulk appeal (available in certain cases)
      • For specific policy issues where you believe a large number of offers require review, you may be able to submit a single bulk appeal.
      • ⚠️ Warning: Before submitting a bulk appeal, you must review your offers and remove any policy-violating items from your feed. Submitting a bulk appeal for a large set of offers risks immediate failure if violations are found. This may limit your ability to submit subsequent appeals for those products.
      • You must remove any offers that are violating our policies from your feed before attempting to appeal in bulk.
      • How to appeal in bulk: The bulk appeal option may not be available in all instances or when using third-party platforms.
        • Option 1 - Under all products
          • Go to Merchant Center > Products > Needs attention.
            • Navigate to the specific issue.
            • Select “View fix”
            • Select the option to disagree with the issue for all products.
            • Review any informational prompts that appear.
            • Select “Request review” to submit the appeal.
        • Option 2 - Product details page
          • From the product details page, selecting “Review and fix” will display the appeal options: “I disagree with the issue” and/or “I disagree with the issue for all products”.
      • Third-party platforms
        • If you use a third-party platform to list your products, consult that platform for available review options.
        • If a review or appeal is successful, the issue will disappear from Merchant Center.

Note: Account reviews typically take 7 business days, but may take longer for complex reviews. If you remove violating products, the warning will be removed. If a review or appeal is successful, the issue will disappear from Merchant Center. In the case of account suspension, we will approve the account and allow products to be displayed again.

Account issue that limits product visibility

Your account has an issue and is operating with reserved functionality, therefore your products have limited visibility. Check your email for a notice with details about the issue and steps to resolve it. Common issues include policy violations or missing account information.

  1. Read our Shopping policies to learn what we don't allow.
  2. Update your website. If your ad or listing directs to violating content, update your website to meet all policy requirements.
    • Remove the violating products. You must remove non-compliant offers from your product data feed. You’ll receive an email with details about the violations.
    • Update your product data in Merchant Center. Manually update your product data or wait for your automated upload schedule to run before requesting any reviews.
  3. Request a review or appeal. After fixing the issue or if you believe the disapproval is incorrect, you can request a review or appeal the decision.
    • Individual product review (if you fixed the issue)
      • If you edit your product data via your chosen upload method (such as a file) or directly in Merchant Center, the affected products will be automatically re-reviewed.
      • If you remove the violating products from your feed, no further action or review request is necessary.
    • Standard appeal (if you disagree with the issue)
      • For certain issues, you can dispute the violation. You may need to complete additional steps, such as providing an appeal reason and/or uploading required documentation.
      • If a review or appeal is successful, the issue will be removed from Merchant Center.
    • Bulk appeal (available in certain cases)
      • For specific policy issues where you believe a large number of offers require review, you may be able to submit a single bulk appeal.
      • ⚠️ Warning: Before submitting a bulk appeal, you must review your offers and remove any policy-violating items from your feed. Submitting a bulk appeal for a large set of offers risks immediate failure if violations are found. This may limit your ability to submit subsequent appeals for those products.
      • You must remove any offers that are violating our policies from your feed before attempting to appeal in bulk.
      • How to appeal in bulk: The bulk appeal option may not be available in all instances or when using third-party platforms.
        • Option 1 - Under all products
          • Go to Merchant Center > Products > Needs attention.
            • Navigate to the specific issue.
            • Select “View fix”
            • Select the option to disagree with the issue for all products.
            • Review any informational prompts that appear.
            • Select “Request review” to submit the appeal.
        • Option 2 - Product details page
          • From the product details page, selecting “Review and fix” will display the appeal options: “I disagree with the issue” and/or “I disagree with the issue for all products”.
      • Third-party platforms
        • If you use a third-party platform to list your products, consult that platform for available review options.
        • If a review or appeal is successful, the issue will disappear from Merchant Center.

Note: Account reviews typically take 7 business days, but may take longer for complex reviews. If you remove violating products, the warning will be removed. If a review or appeal is successful, the issue will disappear from Merchant Center. In the case of account suspension, we will approve the account and allow products to be displayed again.

To ensure a safe and positive experience for customers, Google requires that retailers comply with all applicable laws and regulations in addition to our policies. It's important that you familiarize yourself with and keep up to date on these requirements for the place where your business operates, as well as any other places your ads are shown. When we find content that violates these requirements, we may block it from appearing. In cases of repeated or egregious violations, we may ban you from advertising content with us.

If you’re working with a third-party platform, some of these instructions may not apply to you. Refer to your third-party platform for instructions on how to resolve the issue and request a review. Learn how to find support if you use a non-Google platform.

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