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Connectivity partners: Starter guide

Connectivity partners (Step 4: Certification)

Integration Stage: Weeks 10-13

Before going live, Google will review your integration to ensure that it meets our quality standards. This Certification step ensures that the prices, rooms, rates, occupancy, and currency shown with your booking links are accurately reflected on your landing pages.

To do this, Google runs pre-launch price checks. If Google finds a mismatch, we publish it on the Hotel Center and Travel Partner API with clear screenshots and root causes (“Room sold out”, etc.).

During onboarding - and after you launch - you can monitor your price accuracy score and any mismatches to ensure that users have a great experience with your properties. Learn about our price accuracy policy.

Before Google performs a price accuracy check, make sure that you have implemented structured data markup to improve the accuracy of price checks.

During onboarding, Google will also verify all onboarding partners against our policies. If violations are detected, Google will assist account owners in achieving compliance before the account activation. Failure to comply with these policies may delay or lead to termination of the onboarding process.

Google expects partners to comply with all our policies at all times and to troubleshoot issues using self-service tools in Hotel Center.

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