This article explains how to export, reconnect, disconnect, and delete medical records data you’ve synced to the Fitbit app. To set up medical records syncing, follow the steps to sync your medical records with the Fitbit app.
Manage medical records data
You can’t currently edit medical records in the Fitbit app. If your medical information looks incorrect, contact your healthcare provider.
- Open the Fitbit app
.
- Tap Devices
Apps and Services
- Under “Your Fitbit data,” tap Export your data.
- Follow the prompts. You’ll get an email with a link to download your data.
Apps and Services To keep syncing your medical records, you may occasionally need to sign back in with your healthcare provider. Providers decide how frequently connections expire. For some providers, you may need to reconnect after just one day or one week.
To reconnect a provider:
- Open the Fitbit app
- Tap Devices
- If there’s an expired connection alert at the top of the screen, tap the alert. Otherwise, tap Manage connections
- Follow the prompts to re-establish the connection.
- Open the Fitbit app
- Tap your profile picture
- Under “Additional data types,” tap Medical records.
- Turn off or on Control information used for personalization.
Disconnect & delete medical records data
You can turn off medical records syncing and delete data you previously synced at any time. When you disconnect a healthcare provider, medical record syncing with that provider is turned off. New data from that provider stops flowing to the Fitbit app. Disconnecting a provider doesn’t automatically delete data from that provider which previously synced to your Fitbit account.
- To completely remove a healthcare provider and its synced data, follow the steps to disconnect and delete data from a single healthcare provider.
- To erase all medical records data from the Fitbit app, follow the steps to disconnect and delete all medical records data.
- To change or remove incorrect information in your medical records, contact your healthcare provider.
You currently can’t delete specific medical records or conditions in the Fitbit app. You can only disconnect from the healthcare provider that synced the record, then delete all data.
- Open the Fitbit app
- Tap Devices
- Tap the healthcare provider you want to remove.
- Tap Disconnect
- Optional: To also delete all synced medical records, tap the checkbox.
- Open the Fitbit app
- Tap Devices
- Scroll down and tap Disconnect medical records.
- Tap Disconnect.
- Optional: To also delete all synced medical records data, tap the checkbox.
- Tap Remove all.
Fitbit's ability to read or write data to Health Connect is removed when you disconnect Health Connect. Data already synced to Health Connect from Fitbit will remain there. Data already synced from Health Connect to Fitbit will remain in the Fitbit app unless specifically deleted.
- Open the Fitbit app
- Tap Devices
- Under “Settings,” tap Manage Health Connect
.
- Under “Your health apps,” tap the Fitbit app
- Turn off syncing of individual categories, or turn off Allow all to disconnect medical records syncing from Health Connect.
- Optional: To also delete all synced medical records data, turn off Allow all
- Optional: To also delete all synced medical records data, turn off Allow all