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Having issues while activating Fi? Use this troubleshooter to resolve your issue now.

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Upgrade your Google Fi trial to a full plan

If you use the Google Fi trial and want to continue service, you can upgrade to a full Google Fi plan. An upgrade ensures uninterrupted service and allows you to keep the trial phone number.

Convert your Google Fi trial to a paid service

When you upgrade from a Google Fi trial, it unlocks all Google Fi features. These features include international services and compatibility with more devices. If you choose not to upgrade, the trial ends automatically after 7 days or after you use 2 GB of data, whichever comes first.

  1. On your Android device, open the Google Fi app.
  2. Tap the Account tab.
  3. Scroll to the "Trial details" section.
  4. Tap Upgrade to a full plan.
  5. Follow the on-screen instructions to choose a Google Fi plan and provide payment information.
  6. After you complete the upgrade, service continues without interruption. You gain access to all the benefits and features of a full Google Fi plan.

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Learn why Fi is a different kind of phone plan and how to get the most out of your Google Fi service. Get step-by-step guides and instructional videos on how to sign up, transfer your number, create a group plan, switch your price plan, etc.

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