About Ask Advisor in Business Home beta

Important: Business Home is currently a closed beta experience, available only to select business categories and locales, and certain features may not be available to all businesses.

Business Home offers an AI-powered chat assistant that's designed to provide personalized growth insights, unified performance metrics, and assistance with managing your locations. Ask Advisor in Business Home bridges data and workflows across your connected Google tools, such as Business Profile and Merchant Center, allowing you to run your operations using simple, conversational commands.

You can use Ask Advisor to update various Business Profile details, including:

• Attributes
• Food Menus
• Locations
• Performance
• Photos
• Place Actions
• Reviews

Understand how Ask Advisor can help you manage your business

• Enhance performance reporting & get tailored insights: Understand your business performance and gain actionable insights from various data sources to help you achieve your specific business goals.
• Manage your locations: Manage your Business Profiles by requesting Ask Advisor to update your attributes, menus, hours, photos, reviews, and more directly from the chat.
• Get help with operational issues: Receive personalized assistance with various issues within your business, including guidance on how to troubleshoot and resolve common problems.

How to use Ask Advisor in Business Home

To interact with Ask Advisor:

1. Go to your Business Home.
2. In the text box at the bottom where it says “Ask about your business,” enter your question or prompt.
   • To add a reference image or file, select Add .
3. Select Send to submit your query.
   • To start a new chat, select New chat.

Note:

• Sometimes, Ask Advisor may take a few moments to process your requests and generate responses, so please be patient.
• Generated information and images are either sourced from your landing page or generated by Google’s AI systems.
• In some scenarios, Ask Advisor may not generate accurate or relevant responses. Feel free to use the thumbs up and thumbs down buttons to share your feedback on the responses.
• Ensure that the suggestions you accept are accurate and relevant before implementing them to your connected Google tools.
• Some actions, such as managing your Merchant Center products, can not be completed in Business Home at this time.

How to find & manage your conversations

1. Go to your Business Home.
2. On the side panel under “Chats”, you can find your pinned and recent conversations.
   • To view all chats, select All chats.
3. Select the chat title to resume that conversation.

Note:

• To pin, rename, or delete a chat, next to the chat you want to manage, select More select your intended action.
• To view instructions or info that you shared with Ask Advisor, next to “Chats”, select More Saved info.

Tips when interacting with Ask Advisor in Business Home

• Be specific with your requests: When prompting Ask Advisor, include explicit details like date ranges, location names, campaign titles, or specific metric types to get the most accurate answer.
• Maintain a natural conversation: Communicate with Ask Advisor as if you are talking to an in-person teammate. It remembers context, meaning you can ask follow-up questions to drill down into a subject or easily pivot to a new topic.
• Use suggested responses: In your Ask Advisor chats, quick-reply choices are often provided to help guide your conversation. You can select one of these automated prompts to save time, and you can edit it in the text bar to add your own context.

Get help with the Business Home beta

1. Go to your Business Home.
2. At the top right, select Help .
3. From the drop-down options, select Contact us.

Related resources

• Understand your business performance & insights
• Manage your Business Profiles in Business Home