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Control access to the Salesforce for Gemini extension

Supported editions for this feature: Business Standard and Business Plus; Enterprise Standard and Enterprise Plus. Compare your edition. Supported add-ons for this feature: Gemini Business; Gemini Enterprise; Gemini Education and Gemini Education Premium. Compare add-ons

Users must also have a Salesforce account.

As a Google Workspace admin, you can control which of your users can use the Salesforce for Gemini extension. The Salesforce for Gemini extension lets users do Salesforce tasks in the Gemini side panel in Gmail.

Control access to the extension

Because the extension is a Google Workspace Marketplace app, you control access to it the same way you control other Marketplace apps.

What doesn't control access to the extension

You can’t use API controls to restrict user access to the extension. Users can still use the extension even if you change the app access from Trusted to Blocked.

Monitor user activity in Salesforce

In Salesforce, you can monitor user activity, including actions taken on their behalf by Gemini, using Salesforce’s built-in Audit Trail. However, Salesforce can’t tell between activity by the user and activity by Gemini on behalf of the user.

Get support

For help managing access to the extension, contact Google Workspace support.

For Salesforce help, such as permissions, storage, and other issues, contact Salesforce support.

Related topic

Use the Salesforce for Gemini extension in Gmail


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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