Domain Transfer でサポートされない機能

Google Workspace Domain Transfer でサポートされない機能は次のとおりです。

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移行元のライセンス

Important:

  • Some unsupported licenses might need to be canceled before the transfer.
  • Google Voice might be a blocker to running a Domain Transfer.
  • Unsupported licenses are not included in the transfer. For specific details on each unsupported license, and before removing any, view the table below.
  • Unsupported licenses in the source environment that block the swap between the primary domain and the placeholder domain should be removed as early as possible or else the transfer process might be delayed.
  • For details on Google Workspace licenses, go to Choose your Google Workspace edition.
Android Enterprise

Android Enterprise is not supported. To avoid data loss, you need to take the following steps before the transfer:

  1. Check for active EMM bindings and remove the devices associated with the bindings. For details, go to Manage EMM bindings.
  2. If you developed any private apps, make sure that you secure access for your source environment to the associated Google Play developer account.
  3. In your source environment's Google Admin console, delete the EMM bindings. For details, go to Cancellation and data deletion.

Additionally, in the source environment, you should remove any devices with zero-touch enrollment. You can add them in the destination environment after the transfer. For details, go to Zero-touch enrollment.

Chrome Enterprise
Chrome Upgrade - 永続ライセンス
Cloud Identity Premium
Cloud Identity Premium はサポートされていません。
Essentials StarterEssentialsEnterprise EssentialsEnterprise Essentials Plus
    • Essentials StarterEssentialsEnterprise EssentialsEnterprise Essentials Plus are not supported.
    • Essentials StarterEssentialsEnterprise EssentialsEnterprise Essentials Plus do not support Partial Domain Licensing.
      • You cannot add other Google Workspace or G Suite Business and Basic licenses to a destination environment that's using an Essentials StarterEssentialsEnterprise EssentialsEnterprise Essentials Plus license.
      • You cannot add Enterprise Essentials or Essentials licenses to a destination environment that contains other Google Workspace or G Suite Business and Basic licenses.
      • Upgrade from an Essentials StarterEssentialsEnterprise EssentialsEnterprise Essentials Plus license to a supported license before a transfer for the transfer to be eligible.
Frontline StarterFrontline StandardFrontline Plus
Frontline エディションはサポートされていません。
G Suite Enterprise、Business、Basic

Important: Customers with a legacy G Suite subscription need to transition to a ​Google Workspace​ subscription. Google will contact you with information about your transition to Google Workspace. Google automatically transitions any customers who have not self-transitioned by mid-November 2021. Transitioning does not affect your Google Workspace data or service availability. Learn more

Google ドライブ ストレージ
  • This Drive storage license must be removed before starting the transfer process.
  • If users have Business Starter or G Suite Basic licenses, and a Google Drive storage license is removed:
    • Data is not erased and remains available.
    • Products cannot add extra storage over the storage limit.

    Note: There are specific implications for products like Gmail, Drive, and Google Photos if you run out of space. Learn more

  • If users have Enterprise Plus, Enterprise Standard, Business Plus, Business Standard, or G Suite Business licenses, and a Drive storage license is removed, there’s no impact to users.
  • Learn more about Drive storage licenses.
Google Meet グローバル ダイヤル
  • Google Meet global dialing is not supported and existing logs don't transfer to the destination environment.
  • If required, you can set up Meet global dialing in the destination environment. Learn more
Google Meet ハードウェア

Any device subscriptions and all licenses must be removed before swapping the primary domain with the placeholder domain. You can choose to:

  • Transfer your licenses—Transfer the licenses from the source to the destination environment. All licenses must be transferred to the new domain. You can’t transfer only some licenses.

    Learn more about Transferring licenses.

  • Remove your licenses—Contact Google Workspace Support to remove your licenses. If you're just swapping the primary domain, the licenses are automatically restored in the placeholder domain. If you don't want the licenses restored, tell the support team.
Google Voice
  • Voice is not supported and data doesn't transfer from the source environment to the destination environment.
  • The Voice license might also be a blocker to the transfer process, regardless of whether the source environment is using it. If it was ever present, the transfer can only continue under the following conditions:
    • All Voice numbers must be unassigned from users either manually or they can potentially be transferred.
    • All Voice licenses must be removed from users.
    • The entire Voice license subscription must be canceled.
    • The customer must agree to the Voice engineering team permanently deleting any Voice data associated in the source environment.
  • These conditions are required since if a source environment ever had a Voice license, the future Voice management of transfer users in the destination environment is unavailable. There's currently no workaround.
  • This only applies to the Voice license within Google Workspace that allows administrators to manage Voice on behalf of their users. It doesn't apply to an individual user who might have used Voice on their own.
Google Workspace for Education Fundamentals、Google Workspace for Education Standard、Teaching and Learning Upgrade、Google Workspace for Education Plus
  • Education Fundamentals, Google Workspace for Education Standard, Teaching and Learning Upgrade, or Google Workspace for Education Plus editions are not supported.
  • A domain transfer cannot proceed on an Education license. 
Google Workspace for Nonprofits
Google Workspace for Nonprofits はサポートされていません。
Google Workspace Individual プラン
Google Workspace Individual プランはサポートされていません。
従来の無償版 G Suite
従来の無償版 G Suite はサポートされていません。
管理(ドメイン、ユーザー、組織部門など)
管理者レポートと監査ログ
レポートと監査ログは、移行後も移行元の環境で使用できます。
サービス アカウントの管理者ロールと権限
  • Administrator roles applied to service accounts are not reassigned to the destination environment.
  • After the transfer, if necessary, the service accounts should have their admin roles reassigned manually by the destination environment admins.
  • All admin access for service accounts in the source environment is revoked during the transfer process.
移行元環境のユーザーの管理者ロールと権限
  • 移行元の環境の管理者は移行先の環境に移動され、管理者ロールが取り消されて通常のユーザーになります。
  • 移行後、移行先の環境の管理者は必要に応じて移行元の環境の管理者に管理者ロールを再割り当てしてください。
  • すべての管理者権限(移行元と移行先の両方の環境)は、移行プロセス時のロール削除によって取り消されます。
移行元環境のグループの管理者ロールと権限
  • Administrator roles applied to security groups are not reassigned to the destination environment.
  • After the transfer, if necessary, the transferred security groups should have their admin roles reassigned manually by the destination environment admins.
  • All admin access (for both the source and destination environments) for groups is revoked through role removal during the transfer process.
クライアントサイド暗号化
  • The configured key service in the source environment will not transfer to the destination environment.
  • Domain Transfer can migrate encrypted Google Drive files. However, because the encryption key service does not migrate, any migrated documents cannot be decrypted thus rendering them unreadable.
  • As such, having client-side encryption (CSE) turned on in the source environment is a blocker for Domain Transfer. Learn more
カスタム ディレクトリ

カスタム ディレクトリは移動されないため、移行先の環境の Google Workspace ディレクトリで再生成する必要があります。

カスタム ユーザー属性
カスタム属性は移動されないため、移行先の環境で再生成する必要があります。
削除済みのユーザー
  • 削除されたユーザーは移行されません。
  • 移行前の 48 時間以内に、移行元の環境からユーザーを削除または復元しないでください。削除または復元すると、移行が遅延する場合があります。

    ヒント: 代わりに、削除したユーザーを復元した後で、停止またはアーカイブすることをおすすめします。ユーザーを移行先の環境に移行にするには、移行の 48 時間前までにプロセスを完了する必要があります。移行プロセスが完了したら、ユーザーを復元または削除することができます。

  • 移行の完了後に、削除したユーザーを移行元の環境に復元することはできません。このユーザーに関連付けられている移行元ドメインは存在しなくなったためです。
ドメインの共有の外部連絡先
移行先の環境の Google Workspace ディレクトリで、ドメインの共有の外部連絡先を手動で再作成する必要があります。
ドメイン全体の委任
  • Applications that use domain-wide delegation must be manually added to the access lists in the destination environment’s security settings (client and scopes) to keep their functionality. Learn more
  • Important: If an application is impersonating a source environment admin, these admin users don't automatically keep their privileges after the transfer.
Google Vault のアーティファクト
詳しくは、Google Vault をご覧ください。
プレースホルダ コンテンツ
プレースホルダ ドメインは移行元の環境に残されるプライマリ ドメインです。一時的な使用のみを目的としています。
ポリシーと設定
  • 移行元の環境に含まれるポリシーまたは設定の大部分が移行の対象外です。
    • これには、組織部門またはグループ単位でのサービスと機能の有効化、メール ルーティング、コンプライアンスと DLP のルール、Google ドライブまたは OAuth のアクセスリスト、パスワード、信頼できるアプリケーション、SAML 用 SSO、データを保管する国 / リージョンなどが該当します。
  • ただし、次の項目が移行に含まれます。
    • 管理コンソールの [Google サイト] で設定した [カスタム URL] のマッピングが、関連するドメインとともに移行元の環境から移行先の環境にコピーされます。
  • 移行元の環境の共有ドライブは、移行先の移行ルート組織部門に移動します。移行先の管理者は共有ドライブにアクセスできますが、それ以外のユーザーによる共有ドライブへのアクセスは制限されている場合があります。移行プロセスによって、組織部門を対象とするポリシー制限や信頼ルールも変更されることがありますが、共有ドライブのアクセス制御リストには影響ありません。
コンプライアンス要件: 特定の地理的な場所にとどまる必要がある移行ユーザーは、必要なデータを保管する国 / リージョンからデータが意図せず移動されないように、移行先の環境でデータを保管する国 / リージョン ポリシーを設定する必要があります。データを保管する国 / リージョンが移行先の環境と移行元の環境で異なる場合は、データが移動されます。詳細
セキュリティ調査ツール
移行元の環境で作成された調査は移行先の環境に移行されず、移行後はアクセスできなくなります。
対象グループ
  • Custom-made target audiences don't transfer from the source environment to the destination environment.
  • If you transfer files that are shared with the default target audience in the source environment, you choose how you want all transferred files to be shared on the target domain. For details, go to Google Drive, Docs, Sheets, Slides, Forms & Drawings in Core applications.
  • Target audiences applied to the documents of transferred users remain available, though the target audiences are not visible or modifiable from the destination environment's Google Admin console.
  • Transferred users can view the sharing permissions for a target audience, but there's a warning if the target audience is external to the organization.
  • Transferred users can modify or delete the sharing permissions. If they're removed, they cannot be added again as the destination environment policies now apply and only destination environment target audiences are available under the sharing options.

Learn more about target audiences.

Important:

  • While target audiences continue to be visible and manageable within the source environment, we recommend replacing them with target audiences in the destination environment.
  • Deleting a target audience from the source environment removes the sharing permissions from any files with that target audience, including the files for transferred users.
管理対象外ユーザーの招待状
  • Unmanaged accounts are users who independently create a Google Account using one of your organization's domains. For more information, go to Find and add unmanaged users.
  • Pending invitations for unmanaged user accounts do not transfer from the source environment to the destination environment.
  • When an unmanaged user moves with their domain to another entity, the pending user invitation expires.
  • If you click the pending user invitation, you receive the following error message: "Your invitation has expired. The link for verifying is no longer active."
コア アプリケーション
Classroom
Classroom はサポートされていません。
動的グループ
  • 動的グループは移行されますが、メンバーシップ クエリが更新されるまでメンバーの更新は一時停止されます。詳しくは、手順 3: 移行先環境のタスクをご覧ください。
  • メンバーシップ ルールにかかわらず、移行時のすべてのメンバーが移行後も残ります。
Google Apps Script
  • Apps Script files will transfer along with other Drive content, but the Google Cloud projects that back them do not. Organization policies continue to govern these projects in the source environment. Learn more
  • The recommended workaround is for users to create a copy of their Drive files after the transfer. This action generates new Google Cloud projects governed by organization policies on the destination environment.
  • Posttransfer, applications might not function as expected, and users might get OAuth consent screens that need to be accepted to run scripts. Additionally, errors might appear if the destination environment has different policies that limit which scopes can be requested when using Apps Script.
Google Chat
  • ダイレクト メッセージ(DM)は移行されますが、グループ DM は移行されません。
  • スペースとそのメッセージは移行されません。
  • 重要: スペースとグループ DM は移行元の環境に残りますが、スペースと Google グループが外部メンバーを許可するように設定されている場合、一部のデータに移行ユーザーがアクセスできる可能性があります。移行元の環境が削除されると、これらのスペースとグループも削除されます。以前のスペースやグループに引き続きアクセスできる場合でも、移行先の環境でスペースとグループを作成するようユーザーに指示する必要があります。
  • Chat で使用されているカスタム絵文字は移行されません。移行後は、移行先の環境のカスタム絵文字のみが表示されます。移行元の環境でカスタム絵文字を使用した 1 対 1 の DM では、プレースホルダの値が代わりに表示されます。

Chat apps

  • During the Domain Transfer process, Google Chat apps might stop responding, disappear from direct messages and Spaces, or otherwise stop working as expected.
  • An app might remain fully functional with no need to migrate, if:
    • The app is published on the Google Workspace Marketplace.
    • The app developer was a member of the destination environment when they first saved the app configuration.
    • The app is only shared with specific users via their email addresses, and users' email addresses remain the same after the merge.
  • If the transfer process affects your app, then the Chat app developer might need to migrate it to a new Google Cloud project. Learn more about migrating your Chat app.
Google Voice
  • If you wish to transfer your Voice numbers to the destination environment, Google can transfer them for you.
  • There are some restrictions on whether a Voice number transfer is possible.
    • Source environment:
      • The number is being acquired from another source. This could either be a pending number, or a number that's part of another transfer.
      • Google doesn't manage the number directly.
      • The number is part of a number block. This includes numbers in Switzerland (CH), Italy (IT), and Germany (DE).
    • Destination environment:
      • You might not be allowed to own a number from a certain country/region. This could be due to not having the correct version of Google Voice Enterprise, or not having set up a primary address in the country/region.
      • The transfer would exceed the destination's domain number limits.
  • If the transfer can proceed:
    • Google will coordinate a time with you for the transfer process.
    • You don't have to unassign all numbers in advance.
    • You must agree to take all actions required by Google.
    • Once the transfer executes, Voice users in the source environment cannot receive calls at their number until the Domain Transfer is complete and the numbers are reassigned.

For more information, go to Google Voice under Source licenses.

Google Vault
Retention policies
Retention policies do not transfer. Therefore, they no longer apply to Vault data transferred as part of the domain transfer process. Admins should consider reconfiguring them in the destination environment after the transfer. Learn more
Deleted items
If an object is on hold because a user deleted it (and the Drive retention rule is set to indefinite), the file is still available in Vault searches after a transfer. However, if you selected expanded Drive link sharing as a transfer option, the deleted items in Vault are transferred but not with expanded sharing.
Vault artifacts

Vault artifacts (matters, holds, searches, and so on):

  • Do not transfer.
  • Must be manually downloaded from the source environment. They can then be uploaded to the destination environment either manually or using the Vault API after the transfer. Learn more
  • Become inaccessible in the source environment after the transfer. You must download artifacts before the transfer.
その他の Google アプリケーションおよびサービス
アルファ版またはベータ版プログラムへの登録
  • Google Workspace Domain Transfer では、アルファ版またはベータ版プログラムの登録は移行されません。
  • 移行元または移行先のいずれかの環境でのみ登録しているプログラムがある場合は、未登録の環境でそのプログラムに申し込んで承認される必要があります。
  • 移行先がドメイン固有のプログラムに登録されている場合、新しい移行元ドメインは承諾が必要になります。
  • 移行プロセスの全期間にわたって移行ユーザーに同じユーザー エクスペリエンスと機能を提供できるよう、移行前に登録を済ませておくことをおすすめします。
Google Cloud

 

Important

  • Google Cloud organization—When transferred, users and groups become external to the Google Cloud organization associated with the source environment or placeholder domain.
  • OAuth clients—If you have OAuth clients that are configured as internal applications (including clients used for authentication with an Identity-Aware Proxy), users can't authenticate after a transfer because they are external to the associated Google Cloud organization. Before the transfer, you should evaluate whether to make the clients external or add the users as testers and not publish externally.

Impacts

  • Google Cloud projects remain in the organization associated with the source environment.
  • The organization node name changes to the placeholder domain after the primary domain swap occurs. It might take several days to update.
  • The source environment can be maintained for the administration of the associated Google Cloud organization. However, the Domain Transfer process makes the source environment unsuitable for Google Workspace production use.
  • Identity & Access Management (IAM) permissions for users and Google Groups are not affected.
  • Google Cloud projects attached to Apps Script files remain in the source environment.

Watchpoints

The following items should be evaluated and adjusted to ensure continuity once the transfer is complete:

  • Project permissions scoped to a specific domain (governed by an IAM policy defined by a domain prefix).
  • Project IAM bindings with the basic owner role can only have a Google group assigned as the owner role for projects if they are both in the same organization. Users can only be assigned the owner role interactively.
  • Source organizations that restrict identities by domain. Note that this doesn't impact existing users, only future ones.
  • IAM permissions that don’t provide instance access for external users.
  • Terraform configurations and custom automation code that statically reference domain names and organization IDs (for example, project vending automation).
  • Custom automation code manages entities that are being transferred (for example, managing membership of certain groups via Terraform).

Google Cloud migration

  • Migration of Google Cloud projects might be a complex process, depending on the nature of the projects. If a migration is required, it can happen before or after the transfer process. However, we do not recommend coupling the 2 projects together.

    Your Google Cloud contact can connect you with a team at Google that manages Google Cloud project migration.

Google エンドポイント管理
  • Policies and configurations do not transfer. Destination environment policies govern transfer users after the transfer.
  • If the source environment is using advanced mobile management for Android devices, the environment is ineligible and the transfer process cannot proceed. Under certain circumstances, some users might experience uninstallation of all non-system applications when transferred from a source environment with advanced mobile management for Android devices.
  • Learn more about Google endpoint management.
Google ハードウェア(Chromebook、Meet ハードウェア)
  • Chromebooks and Meet hardware devices enrolled in the source environment do not transfer. Remove the units from the source environment and reprovision in the destination environment. Learn more about Chrome devices and Meet hardware.
  • There are additional licensing considerations. For details, go to the Google Meet hardware sections in Source licenses.
  • Chrome zero-touch enrolled devices don't transfer. For information on how to proceed, go to the Chrome zero-touch enrolled devices section in Step 1: Source tasks.
Looker Studio

Looker Studio - レポートまたはデータソースの共有権限。詳しくは、ステップ 3: 移行先環境のタスクをご覧ください。

コアサービス以外のその他すべてのサービス
  • Services keyed to the user might continue to work as expected. For example, with YouTube the user controls all ownership and verification, not the organization.
  • The following services were involved in previous transfers. While no major issues were reported, past behavior isn’t indicative of present and future behavior:
    • Campaign Manager
    • Display & Video 360
    • Google Ads
    • Google Analytics
    • Google Play (store and ecosystem)
    • Search Ads 360
    • YouTube
接続済みのアプリケーションまたはサードパーティ製アプリケーション
接続済みのアプリまたは Google Workspace Marketplace アプリ(ドメイン全体、ドメイン内限定)
  • Domain-wide installed apps in the source environment do not transfer.
  • Domain-private apps in the source environment are not supported. Transfer users lose access to those apps after the transfer.
  • Domain-wide installed apps in the destination environment are automatically available to transfer users after the transfer.
企業向けモバイル管理(EMM)サービス
  • EMMs used to secure corporate data on employee mobile devices are not supported.
  • This includes technologies such as:
    • BlackBerry EMM
    • Citrix XenMobile
    • IBM MaaS360
    • Microsoft Enterprise Mobility + Security
    • MobileIron
    • VMware AirWatch
統合対応 SAML アプリとカスタム SAML アプリ
Google を ID プロバイダとして設定したアプリケーション(統合対応またはカスタム)は移行されません。移行先の環境で再構築する必要があります。
サードパーティのサービス
  • ほとんどはユーザーを基準としているため、引き続き想定どおりに機能する可能性があります。
  • 特に重要なサードパーティ サービスについては、ID、組織部門、またはドメイン名と依存関係がないか確認してください。

関連トピック


Google、Google Workspace、および関連するマークとロゴは、Google LLC の商標です。その他すべての企業名および商品名は、関連各社の商標または登録商標です。

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