Jika anda membeli keahlian atau barangan digital yang lain pada YouTube, anda boleh menghubungi sokongan untuk mendapatkan bantuan. Untuk berhubung dengan Sokongan YouTube, pastikan anda log masuk ke akaun yang anda gunakan untuk membuat pembelian.
Get support
To contact support or request a refund, select your preferred language from the table below. We recommend following these troubleshooting steps to self-diagnose and fix your issue.
| Language | Support Channels | Hours of Operation |
| Arabic | 5 AM to 2 PM GMT, Mon - Fri | |
| German | Phone, Chat, Email | 9 AM to 11 PM GMT, 7 days a week |
| English | Phone, Chat, Email | 24 hours a day, 7 days a week |
| Spanish (Spain) | Phone, Chat, Email | 11 AM to 3 AM GMT, 7 days a week |
| Spanish (LATAM) | Phone, Chat, Email | 11 AM to 3 AM GMT, 7 days a week |
| French (Canada) | Phone, Chat, Email | 2 PM to 10 PM GMT, Mon-Fri |
| French (France) | Phone, Chat, Email | 9 AM to 5 PM GMT, 7 days a week |
| Indonesian | 8 AM to 5 PM WIB, Mon - Fri | |
| Italian | Chat & Email | 9 AM to 6 PM GMT, Mon - Fri |
| Japanese | Phone, Chat, Email | 9 AM to 6 PM JT, Mon - Fri |
| Korean | Phone, Chat, Email | 9 AM to 8 PM KST, 7 days a week |
| Portuguese (Portugal) | Phone, Chat, Email | 11 AM to 2 AM GMT, 7 days a week |
| Portuguese (Brazil) | Phone, Chat, Email | 8 AM to 11 PM BRT, 7 days a week |
| Russian | Chat & Email | 11 AM to 8 PM GMT, Mon - Fri |
| Swedish | Phone, Chat, Email | 9 AM to 5 PM GMT, 7 days a week |
| Thai | 8 AM to 5 PM ICT | |
| Turkish (Turkey) | Email & Phone | 7 AM to 4 PM GMT, Mon-Fri |
Nota: Jika anda menerima YouTube Premium melalui langganan Pixel Pass, ketahui lebih lanjut cara mengurus akaun anda di sini.