Sep 2, 2022
Gifted memberships problem
Since start of gifted memberships during my livestreams all worked fine- Someone gifted 5members and right away showed in my chat who received them. After few weeks it was getting delay. Someone gifted members but it showed after few minutes. For past two days I got around 40 gifted members while livestreaming to around 1200 viewers but nothing showed at all anyone receiving. So not only me but my viewers are concerned.
Thank you
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Sep 8, 2022
Thanks for your patience while we looked into this!
Google Employee Jensen - TeamYouTube recommended this
All Replies (5)
Sep 6, 2022
Thanks for your patience while we looked into this!
Google Employee Jensen - TeamYouTube recommended this
Oct 23, 2022
wanted to close the loop and let you know that we fixed these issues with membership gifting. Any gift membership purchases that weren't redeemed should have been refunded.
Thanks for your patience while we looked into this!
Last edited Oct 2, 2022
Community Manager Jensen - TeamYouTube recommended this