Sep 14, 2023

Can’t click on map icons while driving

Does anyone have any insight on why I can’t click on the road alert icons? The entire point of this app and why it is (or was) superior to Apple and Google maps is the feature to be able to chat on traffic icons. This feature is extremely helpful during my commute when there are accidents because normally, people will add on the map chat what lanes are blocked or where traffic is backing up and for the last few months, this is not possible while my car is running, rendering this feature completely pointless and by proxy, this app since it’s no different than any other at this point. I’ve played with settings both in the app and on my iPhone(14), I’ve re-downloaded the app, I’ve searched endlessly online to no avail. I’m going to be bummed if this feature doesn’t change because I may as well use stupid Siri at this point. 
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Hi...this works fine for me in iOS.  Is this on your app or are you using CarPlay and trying to tap on the icons in CarPlay? 
Oct 6, 2023
If Bluetooth is on, icons cannot be selected
Oct 10, 2023
I have been having this issue with android using android auto, and it used to work fine. BYW I have always used Waze/AA with Bluetooth enabled and connected, besides newer vehicles using BT to connect to AA/ carplay so that can't be the issue. It seems to be like a safety feature ( as things seem to work when the vehicle is stopped) I also noticed that if I click on the icon multiple times quickly, it will give me a safety pause but then select that icon and move forward, but that is a total pain to do while driving and is actually more dangerous as you are spending more time focusing on the app than driving.
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