Why do I need to switch to a different account when I click on the invite email to join the Hub?
Waze partners use email addresses to control which individuals have access to their profile on the Waze Partner Hub. Logging into the Partner Hub requires you to use a Waze account that was invited to that partner, using the email address associated with your Waze account.
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The reason you’re seeing this is that you are logged in to Waze with a different account than the one used to invite you to the Hub. For example, you're logged in with your personal account, rather than your work account which is the one joining this partner's profile on the Partner Hub.
Click Log in and sign in using the email associated with the email account that's related to the partner
How do I add members?
- Log in to the Partner Hub
- Scroll down to the "Team members" section
- Click Manage
- Click Add member
- Enter the email address of the person you want to invite
- Click Invite
Your invites will expire after 4 weeks if the member doesn't accept it. You'll be able to track its status from this same screen and you'll also be able to resend it.
How do I remove members?
- Log in to the Partner Hub
- Scroll down to the "Team members" section
- Click Manage
- Find the member you want to delete
- Click
- Click Remove from team
Where can I see the feeds that I'm providing to Waze?
- Log in to the Partner Hub
- Scroll down to the "Your feeds" section
- Click
to view the full table
to view the full tableYou'll be able to see the status of your existing feeds, and be able to add, edit, or delete a feed.
Where can I find the forum?
You can opt in to join the partner community forum when you create your Partner Hub member account. After you join, you will receive forum posts via email. If your email is linked to a Google account, you can view all forum messages at https://waze.com/discuss/c/partners/5
Why do I get an error message when I try to draw a polygon?
Possible reasons:
- Polygon is self-intersecting - make sure no overlaps exist
- Polygon is not closed - make sure you connect the line all the way back to the first vertex
- Polygon is too large - try to reduce the covered area. You can always add more polygons later.