Use Google Store credit

You may earn credit:

• When you trade in an old phone through Google Store
• When you buy a product in an eligible promotion
• From Google directly

The credit is issued and maintained in your Google Pay account associated with your Google Store purchase.

When a credit is issued, you'll get a confirmation email. When tied to a promotion, the credit is only issued after the return period passes.

To check your Google Store credit balance, go to:

• Your Google Store settings
• Or the checkout screen

To use your Google Store credit toward your order, on the checkout screen, mark the checkbox next to "Use your Google Store credit."

Important:

• If your available credit covers your entire order, the amount is deducted from your balance.
• You can't transfer credit to friends or family, different accounts, or different payment profiles in an account.
• You can only use credit in the country or region where it was earned and can’t be used for purchases in different countries or regions.
• Credit from a promotion expires after 1 year.
• Credit from a trade-in doesn't expire.
• Credit from a trade-in earned in Japan expires after 6 months due to local requirements.

You can’t use or transfer your Google Store credit to:

• Other Google products, such as Google Play
• Google services, such as Nest installation
• Subscriptions, such as Google One, Nest Aware, or YouTube TV
• Cash out, unless legally required