You can learn more about your Google Store authorisation holds, possible extra fees and Pixel Pass charges.
When you place an order or get an advanced replacement, Google Store contacts your bank or card provider to validate your payment method. Your bank or card provider temporarily holds the funds until the transaction is processed or the authorisation expires.
- The authorisation hold is removed after a parcel is dispatched from Google or is cancelled:
- If you get an advanced replacement package, the authorisation hold is removed after Google receives your original device.
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- Payment authorisations typically stay on a user's account for 1–21 business days, based on the card provider's policies.
- For more information about authorisation holds, contact your bank or card provider.