Notification

Due to the latest device launch, we expect to receive higher contact volume than normal. To check if your question is already answered, go to the Pixel Phone Help Center.

Help prevent static electricity on phones & accessories

Static electricity can build up on devices like your earbuds or phone. It causes what feels like a small electric shock.

Help prevent static

  • Wear natural fabrics, like cotton. Keep your devices from rubbing against synthetic fabrics, like nylon or polyester.
  • If you’re indoors, use a humidifier.
  • Moisturize dry skin.

What causes static

Static can build up and cause a shock when:

  • The environment is dry, windy, or cold
  • Your earbuds or phone rub against certain materials

Static electricity is normal. It doesn’t mean there’s anything wrong with your devices or accessories.

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