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Due to the latest device launch, we expect to receive higher contact volume than normal. To check if your question is already answered, go to the Pixel Phone Help Center.

Transfer data from your previous device to a Pixel phone

When you set up a new Pixel phone, the easiest way to transfer data is from your previous Android device or iPhone. The process and options for data transfer may vary depending on the device and Android version.

Tip: For the smoothest process:

  • Back up everything: Sync photos, videos, messages, and contacts to the cloud in advance.
  • Stay powered: Fully charge both phones. While a typical transfer takes 20 minutes, large transfers can take longer.
  • Cable failsafe: If you use a USB-C cable, the transfer can be faster and it acts as a failsafe if Wi-Fi drops.

If you don’t have access to your previous phone and it’s already backed up to your Google Account, learn how to restore data on your Pixel device.

To find visual, step-by-step instructions on how to transfer your data, check out Pixel Guidebooks.

Get your devices ready for data transfer

Important: To get the most out of your new Pixel phone, you need a Google Account. Learn how to create a new Google Account.

Before you transfer your files and information to your new Pixel phone, follow these steps to make sure all of your data transfers. To get your new Pixel phone ready for set up, learn more about tasks you can do.

To help you get ready for data transfer:

Prepare your devices:

  • Fully charge both phones.
  • Make sure both phones have a strong Wi-Fi connection.
    • Keep them near each other.
  • To avoid interruptions during transfer, turn off screen locks on both devices.
  • Have a USB-C cable.

transfer data prep EN

Tip: If your Pixel phone storage becomes full, data transfer could pause. Learn how to free up space on a Pixel phone.

Choose the device you’ll transfer data from:

Transfer data from an Android device to a Pixel

You can transfer data such as texts, photos, music, contacts, calendars, and apps from a current Android device or a current Pixel phone.

If you're on a new Pixel phone, click here for support:

Contact Pixel onboarding help

  • Update Google Messages: On your old device, update Google Messages to the latest version and set it as your default messaging app.
  • Transfer fails halfway: If the transfer is interrupted, you can complete the transfer later with the Android Switch tool in your Pixel settings.
  • Missing SIM messages: Some older devices store messages on the SIM card. Before you start the transfer, check your old device's SIM storage and move messages to main storage.
Transfer data to Pixel 8 & later

You can pair your previous Android or Pixel device with your new Pixel phone to transfer data wirelessly, with a cable, or both. Based on your connection, your Pixel phone automatically detects the best option for data transfer.

Step 1: Pair your devices

  1. Turn both your existing Android and new Pixel devices on.
  2. On your Pixel phone, tap Pixel or Android device.
  3. On the notification on your Android device, tap Set up.
    • A QR code scanner appears.
    • To scan the QR code manually, you may also open your Camera app.
  1. To scan the QR code on your new Pixel phone, use your previous Android or Pixel device.

Step 2: Prepare your new Pixel

  1. Set up your SIM.
    • If available, download an eSIM from your carrier. To download, follow the prompts on the screen of your Pixel phone. Learn how to set up an eSIM.
  1. On your Pixel, enter the screen lock code of your previous Android device.
    • Your Google Accounts transfer.

Step 3: Transfer data from your Android device

Important: For Pixel 9 and later, you can transfer data from your current device in the initial set up and add additional data post setup. Learn how to add data after initial setup.

You can transfer data through a QR code transfer method or Wi-Fi transfer.

Use a QR code (Recommended)

To choose the data that you want to transfer from your current Android device, follow the on-screen instructions. Learn more about items you can transfer to your Pixel.

Transfer data to Pixel Fold, Pixel 7 Pro & earlier

Important: If you want to transfer data with a USB-C cable, on the “Copy apps & data” screen, tap on the image 5 times. You can do this even if you haven't paired your phones yet.

Step 1: Insert your SIM card (if applicable) & turn on your Pixel phone

  1. Insert your SIM card. Learn how to get and insert a SIM card.
  1. Turn on your Pixel phone.
  2. Tap Get Started.

Tip: If you’ve inserted a physical SIM card, your device automatically applies your language and accessibility settings.

Step 2: Connect your previous Android device to your Pixel phone

You can transfer data through:

  • Your previous Android device with a cable, which is recommended
  • A Wi-Fi connection

Use Wi-Fi

Important: To transfer data with Wi-Fi, your previous Android device should run on Android 5 or later, and your Pixel phone should run on Android 12 or later.

  1. On your Pixel phone, when asked to “Copy Apps & Data,” tap Next and then Copy your data.
  2. When asked to “Use your old device,” tap Next.
  3. When asked to “Find your old phone’s cable,” tap No cable? and then Copy without cable.
  4. On your previous Android device, open the notification to set up your new device.
  5. On your new Pixel phone, choose how to transfer your data.
    • To transfer your Google Account and backed up data, tap Express.
    • To only transfer select data, tap Customize.
      1. Turn off what you don't want.
      2. Tap Copy.

Tip: Express Transfer copies all of the same data as Custom Transfer as long as the data is backed up in your Google Account.

What data does or doesn’t automatically transfer to your new Pixel

Important: For Pixel 9 and later, you can transfer data from your current device in the initial set up and add additional data post setup. Learn how to add data after initial setup.

Data type During setup Transfer Post-setup data transfer
Google Accounts Yes Yes

Device-stored data

  • Music, photos, and videos*
  • Recordings
    • For Pixel to Pixel only
  • Contacts on your device or a SIM card
  • Call history
  • Messages including RCS, SMS/MMS
  • Documents and downloads
Yes Yes

Apps

  • Play-downloaded apps and app data
  • App notification preferences and statistics
Yes Yes
Wallpaper and Widgets Yes Yes

Preferences and settings

  • Saved Wi-Fi networks
  • Sound and vibration settings, and ringtones
  • SIM settings
  • Conversations
  • Device rules
  • Clock settings and Alarms
  • Now Playing history
  • Safety and Emergency settings
  • Blocked numbers
  • Autofill settings
Yes Depends on setting

Cloud-synced data (Make sure you're signed into the same Google Account)

Yes Yes

What doesn’t automatically transfer to your Pixel

  • Other services data*
  • Non-Google Accounts and their data, which includes contacts and calendar events
  • If backed up, LINE contacts and full history of chat conversations
  • WhatsApp chat history
  • If you signed into the service on your Pixel device, your subscription services such as Spotify or Fitbit
  • Downloads such as PDF files
  • Photos, videos, and music stored in hidden or locked folders
  • Apps that aren’t from the Google Play Store
  • Data from apps that don't use Android backup
  • Non-Google Accounts and their data
  • Contacts and calendars synced to services other than Google
  • Ringtones
  • Certain device settings that can vary by device and Android version
  • App permissions
No No

*Some third-party apps and data may not be transferred automatically. Learn about data you can’t transfer in setup.

Transfer data with a cable

Use no QR code & a cable

Important: To connect your old phone and new phone, you'll need to use a USB-C cable.

Transfer data with a cable to Pixel 8 and later

  1. On your new Pixel phone, when prompted to “Copy data from your Android device,” tap 5 times on the screen.
  2. Tap Next.
  3. Turn on and unlock your previous Android device.
  4. Connect your devices with a USB-C cable:
  1. On your Android device, follow the on-screen instructions.
  2. On your Pixel phone, you can find a list of your data.
    • To transfer all your data, tap Copy.
    • To only transfer select data:
      1. Turn off what you don't want.
      2. Tap Copy.

Tips:

  • If your device recommends it, use a cable for your data transfer.
  • You can transfer data with a USB-C cable even if you haven't paired your devices yet.
  • Some apps need time to download and install and may take time to show up.

Transfer data with a cable to Pixel Fold, Pixel 7 Pro, and earlier

  1. On your Pixel phone, when asked to “Copy Apps & Data,” tap Next and then Copy your data.
  2. When asked to “Use your old device,” tap Next.
  3. Plug one end of your Android charging cable into your previous Android device.
  4. Plug the cable's other end into your new Pixel phone.
    • If you use a Quick Switch Adapter, plug the adapter into your Pixel phone.
  5. On your previous Android device, tap Trust.
  6. On your new Pixel phone, choose how to transfer your data.
    • To transfer your Google Account and backed up data, tap Express.
    • To only transfer select data, tap Customize.
      1. Turn off what you don't want.
      2. Tap Copy.

Frequently asked questions

What if some of my data didn’t transfer over?

If you're on a new Pixel phone, click here for support:

Contact Pixel onboarding help

  • Google Messages: It can take up to 24 hours for the Google Messages app to fully index and display your history. Keep the phone plugged in during this "post-transfer lag."
  • Google Photos: Check if they were stored in the cloud. To find synced content, log into the same Google Account in the Google Photos app.
  • WhatsApp: If history didn't transfer, make sure you use the same phone number. On your old device, turn on the cloud backup within the WhatsApp app.

If you encounter issues during transfer, try these steps:

  • Check for app updates: On both devices, update Google Messages to the latest version. On your old device, set it as your default messaging app.
  • Use a cable for iOS: To transfer messages (including text messages and iMessages) and apps, use a cable. Wireless transfers that use the Android Switch app from the Apple App Store won’t include messages.
  • Wait for indexing: It can take up to 24 hours for a large volume of messages to fully index and appear in the app list. To verify if the data has arrived, you can search for a known message by keyword.
  • Check storage: Data transfer may pause if your new Pixel phone's storage is full.
  • Retry with Android Switch: To copy any missing data after setup, use the Android Switch tool in settings.
I am setting up my new Pixel phone for a child
When prompted to transfer data, tap Skip. Learn how to set up a child account on your Pixel device.
How can I use the Switch to Android app to transfer data?
If you don’t have a compatible cable, you can still transfer some of your data from your iPhone and use the Switch to Android app. Learn how to use the Switch to Android app to transfer without a cable.
How do I get a Quick Switch Adapter?
If your device is an iPhone X or earlier, you can use a USB-C to Lightning cable or a Quick Switch Adapter. Learn how to request and use a Quick Switch Adapter.
What’s the difference between a physical SIM and an eSIM? My connection timed out mid-transfer, what do I do? I don’t have my previous device

If you can't use your previous device or don't have a cable that fits, learn how to fix issues with data transfer.

My data transfer timed out because I’m at storage capacity
If you didn't transfer your data when you first turned on your device, learn how to fix issues with data transfer.
How do I transfer data post setup?
  • Finish setup notification: If it has been less than 72 hours since setup and you get a “Pixel setup isn’t done” notification, tap it to complete the process.
  • Restore anytime: You can transfer data and merge it with your current device content without a factory reset.
    1. On your new Pixel phone, open the Settings app.
    2. With Android Switch, tap Back up or copy data and then Copy data.

If you skipped the transfer or need to try again because it failed:

  1. On your new Pixel phone, open the Settings app.
  2. Tap Back up or copy data and then Copy data (Restore Anytime).

Tip: If you transfer from iOS, to make sure messages are included, use a cable.

How do I transfer all of my iCloud photos to Google Photos?
To make sure all photos, including those in iCloud optimized storage, transfer correctly:
  • Sync through Google Photos app: On your previous iPhone, install the Google Photos app and turn on backup. This syncs both local device photos and iCloud photos to your Google Account, which makes them visible on your new Pixel phone.
  • Apple data transfer:
    1. Sign in with your Apple ID at privacy.apple.com.
    2. To move your media directly to Google Photos, select Request to transfer a copy of your data.
      • This process typically takes 3–7 days.
What’s RCS messaging?

Important: RCS is now available for Android and select iPhone devices, provided by Google or your carrier under your carrier's terms of service.

Rich Communication Services (RCS) is a modern industry standard for messaging and enables more dynamic and secure conversations than SMS and MMS. Learn how to turn RCS chats in Google messages on or off.
How do I log into my apps & services? What about Passkeys?

If you use Google Password Manager, it’s already installed on your new device. Learn more about Passkeys.

If you use iCloud to store your passwords or Passkeys, you need to log in to your apps and services manually.

How do I export my passwords from iCloud? Why am I not receiving new messages after switching from iPhone?
  • Deregister iMessage: Before the transfer, you must turn off iMessage and FaceTime in your iPhone settings. If you’ve already completed the transfer, deregister your phone number at selfsolve.apple.com/deregister-imessage. This makes sure that new messages reach your Pixel phone instead of disappearing into the Apple cloud.
What if my WhatsApp chats didn't move?
  • Cable connection: For iPhone-to-Pixel transfers, WhatsApp history requires a cable connection during initial setup. You must choose to transfer apps and make sure to select WhatsApp.
  • App backup: On your old device, in the WhatsApp settings, turn on cloud backups. Then you can restore your history when you first launch WhatsApp on your new Pixel.
Why didn't all of my apps transfer?
  • Google Play Store only: Only apps installed from the Google Play Store will transfer. Sideloaded apps or those from other stores (like the Galaxy Store) must be installed manually.
  • iOS app matching: If a direct match isn't found for an iOS app, you can search the Google Play Store for the app or a comparable alternative.
  • Paid apps: Paid apps from the Apple App Store won’t transfer. You'll need to repurchase them from the Google Play Store.

Tip: For transfers that involve more than 60 GB of data, make sure both devices are fully charged and connected by a USB cable. This is to prevent connection drops or battery depletion during the process.

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