To get support on your Pixel phone, you can use Pixel Troubleshooting and Device health & support.
Important:
- These features are only available on Pixel 6 and later phones.
- Pixel Troubleshooting is only available in English.
Get help through Device health & support
- On your phone’s Settings app, scroll down.
- Tap Device health & support.
- Review the info and support options, such as:
- Overall device status: A brief overview of your phone’s health.
- Feature status: Summaries of features like battery health and phone temperature.
- Features to check: Features with settings you can update to improve phone performance such as charging diagnostics and touch diagnostics.
- Other options: You can check your warranty, get tips and support, contact support, and start a repair.
Get more troubleshooting help, support & info about your phone
You can ask Pixel Troubleshooting questions to get support and suggestions.
- On your phone’s Settings app, scroll down.
- Tap Device health & support.
- In the “Need help with your Pixel?” field, type what you need help with.
- Example:
Can’t charge phone
- Example:
- Tap Enter.
Tip: You can also search your issue from the search bar at the top of the Settings menu. The search results appear under Pixel Troubleshooting.