To get support on your Pixel phone, you can use the device health and support page.
Review your phone health status
Important:
- Device Health and Support is available on Pixel 6 and later, including Fold.
- This feature is available in all languages.
- Open your phone's Settings app.
- Tap Device health and support.
- Review the info and support options, such as:
- Overall device status: A brief overview of your phone’s health.
- Feature status: Summaries of features like battery health and phone temperature.
- Features to check: Features with settings you can update to improve phone performance such as charging diagnostics and touch diagnostics.
- Other options: You can check your warranty, get tips and support, contact support, and start a repair.
Get conversational support about your phone
Important:
- This feature is available on Pixel 9 and later, including Fold.
- This feature is available in English, German, and Japanese.
You can ask questions to get support and suggestions.
- Open your phone’s Settings app.
- Tap Device health and support.
- In the “Need help with your Pixel?” field, type what you need help with.
- Example:
Can’t charge phone
- Example:
- Tap Enter.
Tip: You can also search your issue from the search bar at the top of the Settings menu. The search results appear under Pixel troubleshooting.