Notification

Our software update is being released in phases. New features will gradually roll out across all regions. Learn more about Pixel software updates.

Find an authorized repair partner for your Pixel phone

Pixel phones have support options for in-warranty and out-of-warranty damage. The availability of mail-in and walk-in options depends on your phone's warranty status and your location.

The warranty helper helps you check your warranty coverage, find solutions to common device issues, start a return, repair, or connect with our team.

Find a repair partner

To check your repair options at the Google Store in a supported country, you can start the repair process. Alternately, you can use the table below to find and contact local repair partners directly. If there isn't an option available for your region, contact us.
Important: For customers in Taiwan:
  • For in-warranty services, contact the store you purchased from.
  • For out-of-warranty services, you can contact any of the stores on the list below.
 
Region Provider Devices Type of service Repair type Contact
Australia CTDI All Pixel phones Mail-in Out-of-warranty
Region Provider Devices Type of service Repair type Contact
Austria Google Pixel 7a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Belgium Google Pixel 7a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Canada
Mobile Klinik All Pixel phones Walk-in Out-of-warranty
Pixel 6 and later, including Fold Walk-in In-warranty and out-of-warranty1

In US and Canada, replacement of parts or product service is made available for a minimum of 3 years after end of production for all Pixel devices through Google or its service providers.

Region Provider Devices Type of service Repair type Contact

Czech Republic (Czechia)

Google Pixel 8 and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Denmark Google Pixel 6a and later Mail-in In-warranty and out-of-warranty

Google Repair Center

Region Provider Devices Type of service Repair type Contact

Estonia

Google Pixel 8a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact

Finland

Google Pixel 8a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
France Google All Pixel phones Mail-in Out-of-warranty

Google Repair Center

Pixel 2 and later Mail-in In-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Germany Google All Pixel phones Mail-in Out-of-warranty

Google Repair Center*

Pixel 2 and later Mail-in In-warranty Google Repair Center*
Comspot All Pixel phones Walk-in Out-of-warranty Google Repair Center*
Pixel 6 and later Walk-in In-warranty and out-of-warranty

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google Repair Center.

Region Provider Devices Type of service Repair type Contact

Hungary

Google Pixel 8a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
India F1 Pixel 3a, Pixel 3a XL, Pixel 4a, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a Walk-in In-warranty and out-of-warranty Service Centres list
Mail-in Google Repair Center

Learn how to get your Pixel phone repaired.

Region Provider Devices Type of service Repair type Contact
Ireland Google All Pixel phones Mail-in Out-of-warranty

Google Repair Center

Pixel 2 and later Mail-in In-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Italy Google All Pixel phones Mail-in Out-of-warranty

Google Repair Center

Pixel 2 and later Mail-in In-warranty Google Repair Center
Region Provider Device Type of service Repair type Contact
Japan Google Google Pixel 4a and later, exceptions apply[1][2] Mail-in

In-warranty and out-of-warranty

Google Repair Center

iCracked

Google Pixel 3 and later for out-of-warranty devices

Google Pixel 6a and later for in-warranty devices

Walk-in and mail-in

In-warranty and out-of-warranty

iCracked
Repairs at the Point of Purchase

Third-party retailers where you purchased your device accept both in-warranty and out-of-warranty repairs.

If you purchased from a third-party retailer listed below, contact the seller directly for details on your repair options.

If you purchase a Made by Google device from an authorized third-party retailer, including mobile carriers, contact the retailer directly.

[1] Google provided repair exceptions.

  • Google Pixel 4a (5G): Refer to iCracked for out-of-warranty service.
  • Google Pixel 5a (5G): For more information, refer to this help page.

[2] Supported models may change without notice.

Region Provider Devices Type of service Repair type Contact

Latvia

Google Pixel 8a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Lithuania Google Pixel 8a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Malaysia Ixsun Sdn Bhd Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a

Mail-in

Out-of-warranty

Address: Ixsun Sdn Bhd Lot 08-45/47 Level 8 Berjaya Times Square, No.1 Jalan Imbi, 55100 Kuala Lumpur

Service center

Phone: (+60) 3-21414845

Operating hours:

Weekdays: 10 AM–7 PM

Saturday, Sunday, or public holiday: Closed

Region Provider Devices Type of service Repair type Contact
Netherlands Google Pixel 6a and later Mail-in In-warranty and out-of-warranty

Google Repair Center

Region Provider Devices Type of service Repair type Contact
Norway Google Pixel 6a and later Mail-in In-warranty and out-of-warranty

Google Repair Center

Region Provider Devices Type of service Repair type Contact
Poland Google Pixel 8 and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Portugal Google Pixel 7a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact

Romania

Google Pixel 8a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Singapore CTDI Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4 XL, Pixel 4a, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a

Walk-in

In-warranty and out-of-warranty

Address: 12 Kallang Avenue #03-03 Aperia, Singapore 339511

Located in: Aperia Mall

Phone: (+65) 6230 7928

Service center

Operating hours:

Weekdays: 11 AM–8 PM
Saturday: 10 AM–2 PM
Sunday or public holiday: Closed

Region Provider Devices Type of service Repair type Contact

Slovakia

Google Pixel 8a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact

Slovenia

Google Pixel 8a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Spain Google All Pixel phones Mail-in Out-of-warranty

Google Repair Center

Pixel 2 and later Mail-in In-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Sweden Google Pixel 6a and later Mail-in In-warranty and out-of-warranty

Google Repair Center

Region Provider Devices Type of service Repair type Contact
Switzerland Google Pixel 7a and later Mail-in In-warranty and out-of-warranty Google Repair Center
Region Provider Devices Type of service Repair type Contact
Taiwan Taiwan Mobile Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a Walk-in

In-warranty and out-of-warranty

  • In-warranty repairs: For Taiwan Mobile purchased devices
  • Out-of-warranty repairs: For Taiwan domestic models (not limited to Taiwan Mobile purchased devices)

Website: Taiwan Mobile

Phone:

  • 188 (no charge for Taiwan Mobile network users)
  • 02-66062999 (paid)
Fun2Repair

Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a

Mail-in

Out-of-warranty

  • For Taiwan domestic models only

Website: Fun2Repair

Email: [email protected]

Phone: 0905732117 (Paid)

Senao Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold, Pixel 9a Walk-in

In-warranty and out-of-warranty

  • In-warranty repairs: For Senao purchased devices
  • Out-of-warranty repairs: For Pixel 9 and later, and available for Taiwan domestic models (not limited to Senao purchased devices)

Website: Senao International

Phone: 0800-050-868 (no charge)

Region Provider Devices Type of service Repair type Contact
United Kingdom EE All Pixel phones Walk-in Out-of-warranty Google Repair Center*
Pixel 6 and later Walk-in In-warranty and out-of-warranty Google Repair Center*
Google All Pixel phones Mail-in Out-of-warranty Google Repair Center*
Pixel 2 and later Mail-in In-warranty Google Repair Center*
iSmash All Pixel phones Walk-in Out-of-warranty Google Repair Center*
Pixel 6 and later Walk-in In-warranty and out-of-warranty Google Repair Center*

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google Repair Center.

Region Provider Devices Type of service Repair type Contact
United States Google All Pixel phones

Mail-in and walk-in

In-warranty and out-of-warranty Google Repair Center*
Pixel Tablet Mail-in Out-of-warranty Google Repair Center
Asurion or uBreakiFix All Pixel phones Mail-in and walk-in Out-of-warranty Phone: +1 877-320-2237
Asurion or uBreakiFix
Pixel 6 and later, including Fold Mail-in and walk-in In-warranty and out-of-warranty

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google Repair Center.

In US and Canada, replacement of parts or product service is made available for a minimum of 3 years after end of production for all Pixel devices through Google or its service providers.

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