To check your complete bank statement and other account details, like your account number, IFSC code, and customer ID, you can access your bank's:
- Mobile app
- Internet banking portal
- Physical passbook
Check bank statement for Google Pay transactions
Debit or reversal validation
If you're the sender, match the UPI transaction ID seen in the Google Pay app to your bank statement.
Note: Always refer to the updated detailed bank statement or updated passbook.
How to find the UPI transaction ID- Open Google Pay
.
- Scroll down to find the section on "Manage your money."
- Tap See transaction history.
- To find the UPI transaction ID, tap the transaction.
.
On the account statement for the bank connected to your Google Pay account:
- Locate the transaction date of the transaction in question.
- Match the UPI transaction ID found in the Google Pay app to the UPI transaction ID on your bank statement. The UPI transaction ID is the first 9 digits after the slash (/).
- Match the amount in the debit section of your statement to the amount of the transaction in Google Pay.
- Confirm the debit amount is not included in the closing balance on your bank statement.
- Check for a reversal with the same UPI transaction ID and amount in the credit section of your bank statement.
Credit validation
If you're the recipient, match the UPI transaction ID in the Google Pay app to your bank statement.
Note: Always refer to the updated detailed bank statement or updated passbook.
How to find the UPI transaction ID- Open Google Pay
- Scroll down to find the section on "Manage your money."
- Tap See transaction history.
- To find the UPI transaction ID, tap the transaction.
On your account statement:
- Locate the transaction date of the transaction in question.
- Match the UPI transaction ID found in the Google Pay app to the UPI transaction ID on your bank statement. The UPI transaction ID is the first 9 digits after the slash (/).
- Match the amount in the credit section of your statement to the amount of the transaction in Google Pay.
- Confirm the credit amount is included in the closing balance on your bank statement.
To update your name on your bank account, go to a branch or submit an online request with legal proof of the change. Your bank can have specific requirements, so it's best to contact them directly. Once your name is updated, it'll automatically update in Google Pay.
What do the abbreviations on my statement mean?
| APR | Annual Percentage Rate (relates to credit interest) |
| BBP | Bill payment |
| BGC | Bank giro credit |
| CAT | A standard applied to ISAs that stands for reasonable Charges, easy Access, and fair Terms |
| CDL | Career Development Loan |
| CHAPS | Clearing House Automated Payment System (a means of transferring money) |
| CRE | Credit payment |
| DDR | Direct Debit |
| DR | Debit balance (overdrawn) |
| REV | Reversal (a standing order or Direct Debit has been recalled) |
| STO | Standing order |
| UNP | Unpaid |
Fix common issues
- If the amount is still not credited in 3 days:
- Check your bank statement again as sometimes banks don’t send an SMS.
- Do not rely on other sources like transaction history on Google Pay.
- If the amount is debited and the transaction is unsuccessful after 3 days:
- The amount must return to the account, check your bank statement again.
- If the amount is successfully transferred and won’t reflect in your account:
- Check your bank statement again as sometimes banks don’t send an SMS.
- Do not rely on other sources like transaction history on Google Pay.