Google Customer Reviews Terms of Service

This guide is designed to help you navigate the Google Customer Reviews Terms of Service. While it highlights its most important aspects, it does not replace the full Terms of Service, which remain the legally binding document governing your use of the service.

Below are the key topics found in the full Terms of Service:

Note: Please note that this is not an exhaustive list.

Launch and implementation: Details how the parties cooperate to set up the technology on your site and explains your responsibility for managing the technical and editorial display of the service on approved URLs.

Merchant obligations and transaction information: Specifies the rules that you must follow regarding the data that you share, the permissions that you must obtain from your users and the transparency requirements for your site's legal disclosures.

Intellectual property and brand features: Clarifies who owns the various trademarks and logos used in the programme and defines the specific permissions granted to each party to use the other's branding for promotional purposes.

Representations, warranties, liability and confidentiality: Explains the parties' representations and warranties, identifies which party is responsible for costs in legal disputes, sets the financial limits on potential damages and explains how sensitive information must be protected.

Withdrawal, terms and miscellaneous: Defines the conditions for terminating the services and the agreement, how the terms may be updated over time and other miscellaneous provisions such as the legal framework and jurisdictions that will govern any disputes.

Please review the appropriate Google Customer Reviews Terms of Service based on the region where you reside.

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