Note: A product's data being in Merchant Center is different from its visibility or availability status (whether it's in stock or out of stock). Learn how to check product visibility and status in Merchant Center.
In this article, verify if the data for a specific product or group of products has been successfully processed in your Merchant Center account.
On this page
Instructions
- In your Merchant Center account, select Products and shop.
- Select Products.
- On the 'All products' tab, scroll down to the product list table.
- You can then verify a product's status through the search or filter function:
- If the product appears in the list, the product has been successfully loaded from the data source. Click on the product title to view its details, approval status and specific attribute values (such as price and availability).
- If 'No results found' appears, the product isn't currently in the active data source. Check the product file to ensure that the product ID is included and upload the data source again if necessary.
Search product data in Merchant Center
Note: Natural language questions can be entered in search. Queries like 'Find product ID 12345' or 'Show products from my main data source' can be used to search for your products.
Search for a product or multiple products with generative AI.
- On the product list table, navigate to the search bar at the top.
- Select the search
icon to show the search bar.
- Select the search
- Search for the product using one of the example identifiers:
- Product ID/SKU (recommended for accurate results)
- Title or keywords from the product title
- Natural language questions and descriptions (more specific queries will yield better results)
Filter product data in Merchant Center
Filter products by category and group.
- On the product list table, select the Filter
icon.
- On the filter selection pop-up, select Data source then choose the specific product file to be checked.
- Other filters, such as Product status, can be added to further refine the search.
icon.Troubleshoot missing product data issues
Note: Data sources can take anywhere from a few minutes to a few hours to be fully processed, depending on file size. Product data uploaded to Merchant Center won't appear immediately in your account until it's been processed successfully. Wait a few moments before you verify whether the product data is available in Merchant Center.
Troubleshoot products in the raw product file but that are missing under All products by following these steps.
Processing errors
- In your Merchant Center account, navigate to Data sources under Settings.
- Note: You can also select Manage product sources on the product list table to view your product data sources.
- Select the Primary sources or Supplemental sources tab depending on the uploaded data source tab. If the data source was uploaded even partially, the product data source name will be listed.
- Select the product source name that you'll review.
- Scroll down to the 'Your product file' card. Check the 'What needs attention' column for any issues.
- Once resolved, re-upload your product data or use the 'Update' button to manually trigger a refresh of the products in a particular data source.