Manage your delivery settings

How to fix: Delivery working days incorrect format

Format the working days as a range, Mon-Fri, or per day entries as Mon;Wed and so on

In this article


Why this issue is happening

It happens if the format in which handling working days or transit working days are provided is incorrect.


How to fix your issue

Make sure that you provide the working days in a valid format.

Step 1 Navigate to the Products section in your Merchant Center account, then select the Needs attention tab.

Step 2 Use the filter icon above the table to find all products affected by this issue.

Step 3 Select the download icon to download a list (.csv) of all affected products for all issues or this particular issue.

Step 4 Cross-reference the downloaded list with your uploaded product data, and make sure that you provide the working days value based on the format instructions: for example, Mon-Fri, Mon;Wed;Thu;Fri;Sat and so on. Learn more about delivery handling working days or delivery transit working days.

Step 5 Re-upload your corrected product data to Merchant Center using your chosen upload method.

Type Days of the week separated by a semi-colon or range separated by a dash.
Supported values

M, Mon, Monday for Monday
T, Tue, Tuesday for Tuesday
W, Wed, Wednesday for Wednesday
R, Thu, Thursday for Thursday
F, Fri, Friday for Friday
S, Sat, Saturday for Saturday
U, Sun, Sunday for Sunday


Next steps

After making the requested changes, check that you've fixed the issue by making sure that it's no longer listed on the 'Needs attention' page.

Bear in mind: It may take some time for your change to be reflected on the 'Needs attention' page.

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