How to fix: Missing shop code

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Reasons why the issue is happening

The shop code that you submitted in your local inventory data is blank. Your submitted shop code must match one of the shop's existing codes that you have linked to your Merchant Center. Ensure that your feed contains accurate shop codes in all cases.

How to fix the issue

Step 1Go to Products in the Merchant Center, then select view data sources on the top of the product list.

Step 2Click on Supplementary sources and click on your local inventory data source.

Step 3Select the download icon to download a list (.csv) of all affected products for all issues or this particular issue. Open the file and filter by error 'Missing shop code'.

Step 4Add the shop codes to the inventory data

  1. Identify which shop the inventory belongs to.
  2. Add the existing shop code provided in your Business Profile to the matching inventory.

Step 5Re-upload your corrected product data to the Merchant Center using your chosen upload method.

Note: It can take up to 24 hours to sync your business locations into your Merchant Center account, so we recommend that you upload your inventory data 24 hours after linking accounts, or after a shop code is updated in your Business Profile.

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