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Reasons why the issue is happening
Collection SLA mismatches were found between your local inventory ads data and your landing pages. Update your local inventory ads data so that the values in your data are consistent with those on your landing page and/or checkout.
How to fix the issue
Depending on your collection setup, the collection SLA attribute will be in different feeds. Refer to the table below to determine which data source and attribute is providing the SLA for your local inventory ads.
| Pick-up feature type | Data source |
Collection SLA attribute |
|---|---|---|
| Pick up later with product data | Primary data source | Collection SLA [pickup_SLA] |
| Pick up later with in-store inventory data | Primary data source or local inventory data | Collection SLA [pickup_SLA] |
| Pick up today | Primary data source or local inventory data | Collection SLA [pickup_SLA] |
Ensure that the SLA in your local inventory ads data matches the SLA on your landing page.
Investigate your update process to view what could be causing the problem:
- Check the warning email for examples of products that have a mismatch. Look for a common problem in your product data that could cause these mismatched SLAs.
- Make sure that you're updating your landing page and data sources at the same time. Schedule an upload or use the Content API to immediately update your product data. This scheduling helps to make sure that Google has the same data that is displayed on your landing page.
When you've addressed the problem, update the collection SLA
[pickup_SLA] attributes in your data source to match your landing page.
Next steps
Wait for your data to be re-crawled.
Google will crawl the products listed in your Merchant Center account. If we detect that your feed data collection SLAs now match your landing page collection SLAs, your account warning will be lifted.