Set up conversion tracking with the Google & YouTube app on Shopify

This article is intended for users of the Google & YouTube app on Shopify

Conversion tracking allows you to observe the actions that people take on your website after clicking on one of your ads or free listings. This information shows you things like which of your ads or free listings generates the most sales on your online shop.

This article explains how to set up conversion tracking with the Google & YouTube app on Shopify. For more information on conversion tracking, review:


Recommended: Setup with the Google & YouTube app on Shopify

The easiest way to set up conversion tracking is through the Google & YouTube app on Shopify. Follow the steps below.

  1. Sign in to your Shopify account and download the 'Google & YouTube' app.
  2. From your Shopify console, click the search bar and search 'Google and YouTube'.
  3. You'll be taken to the Shopify app store. Click Install to continue.
  4. Review the list of permissions required, then click Install to continue.
  5. If the app isn't connected to Google, click Connect Google Account and choose the Google Account that owns your Ads property.
This image represents the Google account setup process for connecting with Shopify
  1. Under the 'Just want to set up Google Ads conversion measurement' banner, click Get started.
This image represents the app setup process for connecting with Shopify.
  1. Select your 'Google Ads account', then click Connect.
This image represents the step to connect Google Ads account.
  1. Click Complete setup.
This image represents the step to complete account setup process for connecting with Shopify
  1. Ensure conversion tracking is enabled. Your account is now sending conversion information to Google.
This image shows the step to switch on conversion tracking for the account.

 

If you prefer not to use Google Ads to track your conversions, we recommend creating a Google Analytics account and linking it within the Google Analytics 4 card within the Google & YouTube app.

Ensure that you're providing users with clear and comprehensive information about the data that you collect on your websites, and getting consent for the collection, sharing and use of personal data for personalisation of ads where legally required.
 

Manually edit your conversion measurement events and destinations

After you’ve set up conversion measurement with the Google & YouTube app on Shopify, you can edit your events and destinations by following the steps below.

  1. In your Google & YouTube app, navigate to the 'Settings' tab.
  2. Find 'Customer event settings' and click the Manage button.
  3. In the 'Measure conversions' pop-up, you’ll find a list of Shopify events and destinations.
  4. Click Manage, then click the pencil icon next to the conversion action that you’d like to change.
  5. In the pop-up window, make your changes.
  6. Click Save.

Turn on enhanced conversions

Enhanced conversions is a feature that can improve the accuracy of your conversion measurement and unlock more powerful bidding. It supplements your existing conversion tags by sending hashed first-party conversion data from your website to Google in a privacy-safe way. Learn more about enhanced conversions.

You can turn on enhanced conversions when you first connect your Google Ads account to your Google & YouTube app.

If you’ve already connected your Google Ads account to your Google & YouTube app and still need to turn on enhanced conversions:

  1. In your Google & YouTube app, navigate to the 'Settings' tab.
  2. Under 'Google Ads settings', find 'Enhanced conversions' and select Turn on.
  3. Review and agree to the customer data terms.

Opt out of conversion tracking

If you use Google Ads, deactivating conversion tracking may severely impact your campaigns’ performance unless you have set it up manually. In addition, if you use YouTube store or Google Analytics, conversion tracking is required.

When you opt out of conversion tracking, you will deactivate tracking for both ads and free listings. If you would still like to opt out of conversion tracking, follow the steps below:

When you first set up your Google & YouTube app on Shopify:

  1. During the onboarding flow, navigate to the 'Conversion tracking' box and click Remove.

After your account has been set up:

  1. In your Google & YouTube app, navigate to the 'Settings' tab
  2. Find the 'Conversion tracking' box and click Remove.
    • If you use either YouTube store or Google Analytics, you’ll need to first deactivate these programs in 'Settings' before you can remove conversion tracking

Opt back in to conversion tracking

At any point, you can opt back in to conversion tracking in your Google & YouTube app. Navigate to the settings tab and find the 'Conversion tracking' box. Click Start.

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