About Merchant Centre access requests

If someone from your Google Business Profile needs to have access to your Merchant Centre account so that they can manage products for their connected shop in Merchant Centre, you will find an alert in Merchant Centre that says:

'A person from Google Business Profile requested access to Merchant Centre to manage products. This user will get 'standard' permission by default. You can change the person's access later.'

If you approve this request, this person will also be able to connect additional shops and edit information about their shop in Merchant Centre. To see your connected shops, go to Settings in the left navigation menu of your Merchant Centre, click Business info and then select the Shops tab.

'Standard' permission means that this person will be able to sign in to Google Merchant Centre and access everything in the account, except managing user access.

To change someone's access to Merchant Centre, you'll make edits in the People and access tab of the Access and services section under Settings. Learn more about user access levels.


Frequently asked questions

Can I change this person's access type if I want them to have a different level?

Yes, you can change this person's access in the People and access tab of the Access and services section under the Settings in the left navigation menu.

If I deny the request, will I be able to add them to Merchant Centre later?

Yes, you'll be able to add a person to Merchant Centre at any time in the People and access tab of the Access and services section under the Settings in the left navigation menu.

How long does the request last?

The access request will expire after seven days.

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