Manage your delivery settings

How to fix: Invalid delivery region

Submit a region, state, territory or prefecture (ISO 3166-2) for countries that are supported by Google

Next: How to fix: Missing shipping weight

Why this issue is happening

The value that you submitted for the region [region] sub-attribute isn't valid. Region [region] is an optional sub-attribute for the delivery [shipping] attribute.

Note: Regions are only supported in some countries. To learn where you can submit the region [region] sub-attribute, visit the delivery [shipping] page.

How to fix the issue

To fix this issue, submit a valid region, state, territory or prefecture. Enter a subdivision code from the ISO 3166-2 code tables without a country prefix (e.g. NY, NSW, 03).

Fix multiple products at once

Step 1 Navigate to Products in Merchant Center, then select the Needs attention tab.

Step 2 Use the filter icon above the table to find all products affected by your issue.

Step 3 Select the download icon to download a list (.csv) of all affected products for all issues or this particular issue.

Step 4 Cross-reference the downloaded list with your uploaded product data and make sure that each affected product has a supported value for the region [region] sub-attribute.

Step 5 Re-upload your corrected product data to Merchant Center using your chosen upload method.

Next steps

After making the requested changes, check that you've fixed the issue by making sure that it's no longer listed on the 'Needs attention' page.

Bear in mind: It may take some time for your change to be reflected on the 'Needs attention' page.

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