I want to delete my Merchant Center account

When you delete your Merchant Center account, you will immediately lose all access to the account, your products will be disapproved and your Shopping ads and free product listings will stop being shown.

This article explains how to delete your account, what you should know beforehand and what will happen when your account is deleted.

Bear in mind that deleting your Merchant Center account is different from removing your Merchant Center account access, cancelling your Google Ads account or deleting your Google Account.

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Quick answers

Do I need a certain level of access to delete my account?
Yes, an admin user will need to delete your Merchant Center account.

If I delete my account, may I create a different account for my business?
Yes, you may create a new Merchant Center account at any time.


Before you delete your Merchant Center account

When you delete your account, your access to all data and transactions will be disabled. So, before deleting your account:

  • Download any product data, reports or other assets that you'd like to retain
  • Process or cancel any active transactions

How it works

An admin user will need to delete the Merchant Center account. When this is done, users on the account will be notified via email that the account has been deleted. All users will lose access to the account immediately.

Shopping ads and other Merchant Center features will be deactivated within 48 hours. Any other products that you have linked to this account will no longer be linked.

Note: It's not recommended that you delete your suspended account and create a new one for the same business. Deleting an account won't fix the suspension issue, it'll be flagged again as the newly created account may also be suspended.

How to delete your account

Step 1

In your Merchant Center account, click Settings Tools and settings menu icon [Gear] in the left navigation menu.

Step 2 Select General.
Step 3 Under the 'Account setup' tab, scroll down and select Close Merchant Center account.
Step 4 Review the disclaimer and select 'Yes, I want to permanently close this Merchant Center account'.
Step 5 Click Close Merchant Center account.

You may create a new Merchant Center account at any time by signing up for Google Merchant Center.


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