Troubleshoot your feed

At times, you may need help troubleshooting your feeds. Our goal is to provide answers to specific problems that you might encounter when using feeds and Manufacturer Center. If your account has been disapproved and your feeds seem to be correct, please ensure you did not accidentally violate our policies. Below are some common problems and resolutions.

Review feed processing results

You’re able to review the results of all feed processing for file-based or Google Sheet-based feeds. To find the results:

1. Sign in to your Manufacturer Center account.
2. From the navigation panel, click Products, and then click Feeds.
3. Click the primary or supplemental feed name that you’d like to review.
4. Review the results:
   • Properties: Includes key feed properties, which vary depending on the input method of the feed. Here, you can find properties such as input method, timezone, filesize, detected delimiter (if applicable), and more.
   • Attributes: Depending on which Manufacturer Center program your feed is opted into, we require attributes to adhere to the product data specification. In this section, you can review all of the attributes we found in your feed, including those attributes which are recognized and map to the feed specification, and also unrecognized attributes which do not match any of those listed in the product data specification. You may review the list and use tools (such as feed rules) to tell Manufacturer Center which unrecognized attribute you would like to use to populate a Google attribute. For example, you may want to use the product name as a part of the value you submit for the title [title] attribute
   • Processing Data: In this section, you can review the amount of items found in your feed, as well as those with any detected item issues. Review the list of item issues to understand how many items in your feed are impacted, including examples and links to documentation to address the issue.