Jun 14, 2025

Sony Bluetooth spoke will not pair to new tv

In search for devices to pair nothing comes up

It pairs fine on my Samsung q65

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Other,TV,Hisense

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Peter R

Gold Product Expert

Doing what I can to help, since 2016

Jun 15, 2025

Make sure the device you are trying to pair is not already connected to another device (like your other TV). To make sure, turn bluetooth off temporarily for the device it already works with.

Garry Bennett

Original Poster

Jun 15, 2025

no- I have tried all points several times - strange. I have no problem tp pair my Samsung TV

Fred SR.

Gold Product Expert

I am a volunteer not a Google employee.

Jun 15, 2025

Please contact Hisense Support for further assistance.

Thanks

Fred