Business Agent policy

Last updated: January 11, 2026

Business Agent might sometimes provide inaccurate, offensive, or inappropriate information that doesn’t represent Google’s principles.

Do not rely on responses from Business Agent as medical, legal, financial, or other professional advice.

Terms of Service

When you use Business Agent, you agree to the Google Terms of Service and the Generative AI Prohibited Use Policy.

Your data when you use Business Agent

This notice and our Privacy Policy describe how Google handles your data (including prompts and responses) when you use Business Agent.

To improve the quality of Business Agent, human reviewers may read, analyze, and process your Business Agent conversations, subject to your Google Account settings. As part of this process, Google takes steps to protect your privacy. We select a portion of conversations and use automated tools to remove user information like email addresses and phone numbers. Before reviewers analyze your data, we disconnect your conversations with Business Agent from your Google Account.

Do not enter confidential information in your conversations. Do not share any data you wouldn’t want a reviewer to find or Google to use to improve our products, services, and Google AI.

Understand how Business Agent works with Google Account settings

You can delete your Business Agent activity by clearing your Google Search history.

Control & manage your Business Agent activity

You can access MyActivity at any time to:

Learn how to Manage your Google data with My Activity.

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