If you have trouble downloading one app, this article contains advanced troubleshooting steps that should help resolve this issue. Before you try these advanced steps, we recommend that you attempt to fix problems downloading apps using basic troubleshooting steps.
Troubleshoot problems with only one app
Try these steps if you have problems when you try to download a specific app.
Manage.
Get more help
If the steps above didn’t work, use the link below to view more advanced troubleshooting steps.