Changes to your Play Console data

What you can delete

To be eligible for self-service deletion via the UI, an app must meet the following requirements:

• The app must be unpublished.
• The app must be installed on less than 100 active devices. An 'active device' is defined as one that has been turned on at least once in the past 30 days.
• The app must not be rejected, blocked or suspended.
• The app must not have changes in review.
• The deletion request must be made by an admin of the developer account who can provide the transaction ID for the app

How to delete an app

The new delete app section will be visible on the App availability tab, located within the Advanced settings page in the Google Play Console.

Steps to delete your app:

1. Navigate to App settings > Advanced settings in your Play Console.
2. On the App availability tab, you will see a 'Delete app' section if your app meets the deletion requirements.
3. Click Delete app.
4. Enter the app's package name and your developer account creation transaction ID to confirm deletion.

What happens when you delete an app

After you delete an app through the UI, the following process occurs:

• Your app will be removed from Google Play and you will lose access to all user data and metrics.
• You can recover a deleted app within seven days of deleting it. After the deadline, your app will be permanently deleted. 
• Deleted apps cannot be transferred.
• Navigation within the console for that specific app will be restricted, and options to publish changes will be hidden.

What happens to the package name

• For deleted apps with zero lifetime installs, the package name will then be freed up for reuse by anyone.
• For deleted apps with any lifetime installs, the package name cannot be reused by any other app, including apps created by the developer account that created the deleted app.

What is a transaction ID

You'll need the registration transaction ID for your account. To find the transaction ID, search the account owner's email inbox for 'Developer registration fee'.

If you can't find the transaction ID email receipt:

With the target account owner's email address, sign in to Google Payments.

1. In the left menu, select Activity.
2. Find and select the transaction for your developer account registration.
   • Tip: Search your transactions for 'Google Play Developer'.
3. Your transaction ID is listed near the bottom of the transaction details.

Registration transactions IDs are typically in one of the following formats:

Important: When providing your transaction ID during the app deletion process, remove the first part of the Order ID (for example, discard '0.G.' or the digits before the words 'token' or 'Registration').