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You can now request help from the Help page in your Play Console account. If you don't have access to Play Console, ask your account admin for an invite.

Policy announcement: April 2017

We’ve clarified the program requirements for Designed for Families and added eligibility criteria for Augmented Reality and Virtual Reality apps.
We’ve introduced a Child-Directed Declaration policy that requires developers to declare whether their app is primarily child-directed in the Play Console.

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