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Oct 4, 2023

My Google S7 phone does not see my Google watch.

My watch battery power drained to 0. Once charged it will not connect to my Google S7 phone. Neither Bluetooth nor the watch app see it. 
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Oct 6, 2023
Thank you for your response Justivan. I did follow your guidance but no luck. I took my phone and watch to my local Verizon store. I did buy these from Verizon. The tech was confused as he never saw this on a google phone. He did delete the data on the watch and reset it factory spec. Once he logged onto my Verizon account and opened my watch on the account the watch opened up and was ready for set up.  Thanks again for helping out those of us that need assistance.   
Platinum Product Expert justIvan recommended this
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Recommended Answer
Oct 4, 2023
Can you try factory resetting the watch? Remove the watch as well from your phone, then make sure the watch is also no longer shown on the Pixel Watch app. Try clearing cache and storage of the Pixel Watch app as well.

After that, set up the watch again, and see if you can connect the watch to your phone. Please report back the result.
Original Poster John Kennedy 4913 marked this as an answer
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Recommended Answer
Oct 4, 2023
Can you try factory resetting the watch? Remove the watch as well from your phone, then make sure the watch is also no longer shown on the Pixel Watch app. Try clearing cache and storage of the Pixel Watch app as well.

After that, set up the watch again, and see if you can connect the watch to your phone. Please report back the result.
Original Poster John Kennedy 4913 marked this as an answer
Oct 6, 2023
Glad you managed to get it to work!
Oct 12, 2023
Hi John Kennedy 4913,

I appreciate your help here, justIvan.

Amazing! I'm glad to hear that this has been sorted out and thanks for sharing it to the Community. I'm going to mark this one as resolved and will be closing this thread now. Please feel free to open up a new thread if you have other questions or concerns.

Warmly,
Regina
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