You can get support for your Pixel phone in India through our network of authorized service centres.
Prepare for your visit to a service centre
Before you visit a service centre or send your phone for repair:
- Contact the service centre first: Call ahead to confirm their hours, the services they offer, and get an estimate for repair costs and repair turnaround time.
- If you submit your device before 2 PM IST, the centre may be able to repair your device on the same day. Check with the centre before you submit your device.
- Bring your proof of purchase: You need your invoice or receipt.
- Prepare your phone: Before you submit your phone for repair:
- Backup your data. Learn how to back up data.
- Either factory reset your phone or turn on Repair Mode to protect your privacy. If a factory reset is done without data backup, you may lose your data. A factory reset can be done at your chosen service centre.
- Request a tracking number: To track the status of your repair, when you hand over your phone, ask for a service ticket or job sheet number.
List of the service centres with repair capability
Important: If there’s no available service centre near you, you can start the repair process online through the Google Store or contact Pixel support for assistance.
Service centre Pick-up & Drop service
| City | Centre name | Address | Phone number | Business hours |
| Ahmedabad | Priority Centre F1-Ahmedabad |
SHOP FF, 103 & 104, Krishna Complex, Opp Devashish School, Bodakdev, Ahmedabad, Gujarat, 380054 |
9724290512 |
|
|
Bangalore Pick-up and Drop services are available for an additional fee. Learn more about service centre Pick-up and Drop service. |
Google Exclusive Service Centre-Bangalore | 1MG Mall, Ground Floor Trinity Circle, Swami Vivekananda Road, Halasuru, Bengaluru, 560008 | 080-22496601 |
|
| Bhubaneshwar |
Priority Centre F1-Bhubaneshwar |
Plot No. 100, Prafulla Nivas, 1st Floor, Pani Tanki Lane Saheed Nagar, Bhubaneswar, Orissa, 751007 |
0674-3513977 |
|
| Chandigarh |
Priority Centre F1-Chandigarh |
SCO No. 817-818, 1st Floor, Sector 22 A Chandigarh, Punjab, 160022 |
0172-4061342 |
|
| Chennai | Priority Centre F1-Chennai | No. New 18/1. Old 14/6, Vasu Street, Kilpauk, Chennai, Tamil Nadu, 600010 |
044-48681215 |
|
| Cochin | Priority Centre F1-Cochin | Ground Floor, Angels Arcade, Cheruparambath Road, Kadavanthra, Cochin, Kerala, 682020 | 0484-4010380 / 0484-4010379 |
|
| Delhi | Google Exclusive Service Centre-Delhi | MGF Metropolitan Mall, Ground Floor Shop Number 06, Saket Delhi, 110017 | 7303533766 / 7428927985 |
|
| Ghaziabad |
Priority Centre F1-Ghaziabad |
H-4 1st Floor, Patel Nagar 3rd Ghaziabad, Uttar Pradesh, 201001 |
0120-4202360 |
|
| Gurgaon | Priority Centre F1-Gurgaon | GF-10, JMD Regent Square, MG Road, Gurugram, Haryana, 122002 |
0124-4260298 |
|
| Guwahati | Priority Centre F1- Guwahati | F Fort Building, Ground Floor, Kachari Basti, Near KFC, Ulubari, G.S.Road, Guwahati-781007 | 690-0122555 |
|
| Hyderabad | Google Exclusive Service Centre- Hyderabad | Shop No. 10 First Floor/Level 2 City Center Mall Road no. 10, Banjara Hills, Hyderabad, Telangana 500034 | 04045407012 / 04045370821 |
|
| Indore | Priority Centre F1-Indore | 240 Ground Floor, MZ-1, Shri Laxmi Leela Tower, Sapna Sangeeta Road, Indore, 452002 | 9993457712 / 07314095217 |
|
| Jaipur |
Priority Centre F1-Jaipur |
3rd Floor at Man Upasna Mall , Plot No. C-44 Sardar Patel Marg, C-Scheme, Jaipur Rajasthan, 302001 | 0141-4971227 |
|
| Kolkata | Priority Centre F1-Kolkata | 2, Raja Subodh Mullick Square, Near-Hind Inox 1st floor Kolkata, West Bengal, 700013 | 033-40633619 |
|
| Lucknow | Priority Centre F1-Lucknow | Show Room No. B, Lower Ground Floor, Burlington Arcade, Vidhan Sabha Marg, Lucknow, Uttar Pradesh, 226001 | 0522-4951704 |
|
| Ludhiana |
Priority Centre F1-Ludhiana |
455, First Floor, Sohan Palace, The Mall Road, Civil Lines, Ludhiana, Punjab 141001 |
0161-5080281 |
|
| Mumbai | Google Exclusive Service Centre-Mumbai | Unit No. 104, 1st Floor, Platina, BKC, Bandra East, 400051 |
8655606941 |
|
| Pune | Priority Centre F1-Pune | 7410191792 |
|
|
| Raipur | Priority Centre F1-Raipur | 2nd floor Tara Sadan, Opp. Marline Apt. Mandi Road, Sector 5, Devendra Nagar, Raipur, Chhattisgarh, 492009 | 0771-4035375 |
|
| Surat | Priority Centre F1-Surat | Shop No. 103,1st Floor, Titanium Square, Opp. Western Corridor, Hazira Road, Adajan, Surat, 395009 | 9638587633 |
|
| Thiruvanantha- puram | Priority Centre F1-Thiruvanantha- puram |
Grace, TC No. 25/3835 1st Floor, Kanaka nagar, Kowdiar PO Vellayambalam, Trivandrum, Kerala, 695033 |
8590037219 |
|
Important:
- This service is only available to users in designated areas of Bangalore.
- To confirm if your PIN code is in the coverage area before you register your request, check the list of supported PIN codes.
- You can use this service from Monday to Sunday except on public holidays from 10:00 AM–6:00 PM IST.
- Before you start your request, make sure to review the terms and conditions.
F1 Info Solutions and Services Private Limited is Google’s authorized service provider that offers premium Pick-up and Drop services for an additional fee. The service moves your device from your location to an authorized service centre in your city and returns the repaired device back to you.
- To register your Pick-up and Drop request, contact the F1 customer executives at:
- +917428927982
- +917428927978
- You’ll need to provide your:
- Name
- Contact number
- Pick-up location
- Device IMEI number
Tip: You can find your IMEI number on your device’s SIM tray or the original box. You can also dial and call this code:#06#.
- Once registered, you’ll receive a one-time password (OTP) through SMS and email.
- Before pick-up, make sure to complete these device preparation steps:
- Back up your data. Learn how to back up data.
- Factory reset your phone or turn on Repair mode to protect your privacy.
- If a factory reset is done without data backup, you may lose your data.
- A factory reset can be done at your chosen service centre.
- Remove all SIM cards, memory cards, and phone accessories.
- During pick-up, provide your device's IMEI number and the OTP to the F1 customer executive.
- During the device drop, thoroughly inspect the device's physical condition and inform the F1 customer executive immediately if you notice any issues.