Change your Pixel Buds settings through the web companion app

The web companion app can only connect to one device at a time. To switch to another device:

1. Tap Remove to unpair the current device from the web companion app.
2. Make sure your new device is paired and connected to your computer.
3. Select the new Pixel Buds you want to connect.

On Windows, when the firmware update is stuck at 0% or 50%:

1. Return to the homepage.
2. Click Remove to disconnect the buds from the web companion app.
3. On the Windows taskbar, right-click on the Start menu.
4. Select Settings Bluetooth & devices your Pixel Buds.
5. Tap Remove device Yes to confirm.
6. Pair your Pixel Buds with your computer again. Learn how to pair your Pixel Buds.
7. Once they are paired and connected, go back to the web companion app.
8. Choose your Buds and try the firmware update again.

Ensure permissions are enabled by your browser for:

• Serial Port

  1. Go to Settings Privacy & Security Site Settings Additional Permissions Serial Ports.

     • Or you can type:

       chrome://settings/content/serialPorts.

  2. Switch on Sites can ask to connect to serial ports.
• Pixel Buds
  1. Go to Settings Privacy & Security Site Settings View permissions and data stored across sites mypixelbuds.google.com.

     • Or you can type:

       chrome://settings/content/siteDetails?site=https://mypixelbuds.google.com.

  2. Switch Serial Port to Ask.

Only Pixel Buds Pro and Pixel Buds Pro 2 will appear in the dialog.

Mac: Grant bluetooth permission to Chrome. Click the System Settings icon in the dock Privacy & Security Bluetooth. Make sure your browser is enabled.