Pay on an app or website

Important:

  • Starting June 13, 2025 in the US, you will no longer be able to use linked PayPal branded virtual cards when you checkout online using the Google Pay button. Linked PayPal virtual cards will be automatically deleted and no longer supported. Learn more about what happens to your PayPal account.
  • To continue to pay online securely and seamlessly with the Google Pay button, make sure you have at least 1 card added to your Google account. Learn how to manage payment methods on the Google Wallet website.
  • If you have non-Google recurring payments or subscriptions set up with your linked PayPal account, update your payment method at those businesses as soon as possible to avoid any issues.

When you shop online or in apps like Uber and Airbnb, you can pay faster using your payment method securely stored in Google Pay. With Google Pay, you don't have to enter your payment info every time.

When you can use Google Pay

You can pay with a payment method that you saved in Google Pay:

  • If the app or website offers Google Pay as a payment method
  • When you find these buttons at checkout
Buy with Google Pay

Check out with Google Pay

  1. At checkout, tap the Google Pay button.
  2. If asked, choose a payment method and enter your delivery address.
  3. Confirm your order.

Add or change a payment method in Google Pay

Common questions about app or website payments

I haven't received the goods or services that I ordered

If you have a question about your order, contact the merchant directly.

I want to get a refund for an order

To request a refund, contact the merchant directly.

I found 'GOOGLE *TEMPORARY HOLD' in my bank or credit card app. What does this mean?

When you use a payment method through a Google service, you may find a charge on your account with the descriptor 'GOOGLE *TEMPORARY HOLD'. This is a pending charge performed to verify that your card account is valid. When the transaction goes through, the hold will go away.

My payment didn't go through. What can I do?

  1. Check if the merchant accepts your payment method.
  2. Make sure that there are no issues with your account. Check payments.google.com for any alerts Alert.
  3. Make sure that the information that your bank or credit card company has matches the name and address in your payments profile settings.
  4. If your billing information matches, try the transaction again with another payment method. Learn how to manage your Google payment info.
  5. If you only have one payment method available, try to remove the payment method from your Google Account and add it back again. Then, try the transaction again. Learn how to manage payment methods.
  6. If none of the above have worked, to find out why the transaction was declined, contact your bank or credit card company.
I suspect that an unauthorised payment was made through Google Pay checkout
If you suspect an unauthorised payment, contact your bank or card provider as soon as possible.

Send feedback

To tell us about your experience with Google Pay as a payment method in apps or websites:

  1. Go to wallet.google.com.
  2. On the left, click Feedback and then Send.
  3. Tell us what you like or don't like or about bugs that you've found.

Add Google Pay to your website or app

If you want to allow easy checkout for people in your app and on your website, go to developers.google.com/pay/ for more info.

Need more help?

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