You can dispute fraudulent transactions made with your Google Pay account. You can also cancel some payments.
Step 1: Check if the transaction is complete
- A transaction can’t be disputed until it’s complete.
- The amount shown for transactions that are still processing are temporary and may change.
- After you cancel an order or payment, it can take some time before your account is credited.
Step 2: Check if the transaction was made by someone you know
If a family member or friend had access to your Google Account or payment method and made the transaction, go to the appropriate section below.