Here’s where you can find information about returning something or getting a refund for something you bought using Google Pay.
To get help reporting an unauthorized purchase, go here.
Return something you bought in a store
To return an item you bought in store using tap to pay, learn more about how to return an item.
Return something you bought online through Google Pay
If you used Google Pay to buy something from a non-Google website or app, contact the merchant's customer support team for a refund. If you receive a refund, you can find it on the statement of your linked payment method.
Return a Google product
To return a purchase from Google, contact the support team for the product.
Fix issues with order delivery or quality
If the product or service you ordered was missing or unsatisfactory, to cancel the order or fix the issue, contact the merchant’s customer support.
Fix issues with incomplete payments to merchants
For more info on incomplete payments, contact your bank.