Skip to main content

Google One Help

Terms of Service

Submit feedback

Send feedback on...

This help content & information

General Help Center experience

Help Center
Community

How can we help you?

Browse help topics

Find answers to your top issues

Sign up for Google One

Update your Google One plan & troubleshoot upgrade issues

Start or stop sharing with your family

Clean up & fix issues with your Google storage

Back up your device

Can't sign in to your Google Account

Change your card & fix payment issues

Dispute, report, or cancel a payment

Cancel your Google One membership

Set up recovery options for your Google Account & get sign-in help

Get started with Google One

Sign up for Google One

Learn where Google One is available

Update your Google One plan & troubleshoot upgrade issues

How your existing storage works with Google One

Claim Google One benefits

How your Google storage works

Get Google One notifications

Get more storage

Update your Google One plan & troubleshoot upgrade issues

How your existing storage works with Google One

Fix issues with Google Drive

Fix issues with Google Photos

Back up your device

Clean up & fix issues with your Google storage

Buy more Google storage

Use Google Drive for desktop

Upgrade to Google One from Gmail, Drive, or Photos

Share with your family

Start or stop sharing with your family

Create a family on Google

Manage your family on Google

Add a parent to your family group

Join or leave a family on Google

Services for families

Manage your purchases

Change your card & fix payment issues

Claim Google One benefits

Use a family payment method on Google Play

Cancel your Google One membership

Learn about Google One trials

Purchase, cancellation & refund policies

Dispute, report, or cancel a payment

Learn about Third-party Google One subscriptions

Ask for help or get back into your account

Can't sign in to your Google Account

Tips to complete account recovery steps

Change or reset your password

Change or update your browser for a better experience

Get help with payment issues for Google One storage

Notice of submission of a settlement agreement

Get the most out of your Google One benefits

Use Google Workspace premium features

Learn about your Google One 2 TB + Unlimited Photos plan

Get Google One AI Premium benefits

Add YouTube Premium to your Google One membership

Google One benefit restrictions

Need more help?

Try these next steps:

Post to the help community Get answers from community members

Language

Enable Dark Mode

Main menu

9435556568511448647

true

Search Help Center

true

true

true

true

true

5044059

false

false